About Us
MOUNTAIN CYCLE SPORTS - CUSTOMER SERVICE
We have actual Real Live People available to answer your questions!
720-515-2180
Full Manufacture Warranty!
All of our new items come Brand New in the Box unless specified. If you have any questions regarding warranty please feel free to message or call anytime.
Thank you,
Joe & Scott
Payment
Pay with your credit card through PayPal.
All Colorado shipments will be charged state sales tax at the time of checkout.
PROMPT payment is required. If you anticipate a delay in payment longer than the next day, please notifiy Mountain Cycle Sports right away. We will cancel orders for non-payment right away.
Shipping
Packages are usually shipped next day of payment receipt (excluding Saturday/Sunday). We can not change shipping addresses. Please make sure your shipping address is correct at time of payment in Paypal.
All orders are shipped via UPS, FedEx, DHL, or USPS.
International buyers are responsible for all taxes and fees including VAT. We reserve the right to choose carrier based on shipping method selected at time of payment.
Combined shipping is done at the sellers discretion. If you purchase more than one item from us, they may arrive in separate packages. We can't delay shipment once payment has been received.
Legal
All items are for your use at your own risk. Any recreational activity may result in risk that may cause bodily harm or injury. By purchasing ANY item you agree not to hold Mountain Cycle Sports or any affiliate liable for ANY injury.
Returns
Mountain Cycle Sports accepts returns on items that are in new or original condition and in the UN-opened box.
Once a box is open we are unable to accept return unless defective. We do accept apparel back for sizing exchange and we waive the fee for exchanges.
There is a 10% restocking fee for all items returned not the result of a shipping error. Buyer must return the item exactly as received within 30 days and will be responsible for all additional shipping charges.
We do our best to present accurate, detailed information about every item we sell. If you have any questions, please contact us before placing your bid.