Feedback

We strive for positive 5 star feedback and for complete customer satisfaction. In order to help yourself and future customers, we encourage you to fully communicate with us and allow us to provide the opportunity to fix any issue or concerns you may have. If you have any concerns regarding your item please feel free to contact us in advance via Ebay msg, we are prompt and willing to help answer all your questions and needs. 

Returns

All Sales are final unless stated otherwise.

Return Policy

If, in our opinion, we make a major error in describing the item (except those sold "as-is" or "sales final"), it may be returned for a refund. If the model number, part number, or type number of an item is given, or if a picture of it is shown, it shall be deemed to have been correctly described. Please e-mail us if you feel the description is in error, before bidding on the item. We don't want you to bid on something you don't want, and it is certainly a waste of time and money to have to return an item. For reasons other than an incorrectly described item, a buyer may return any item not sold 'as-is' or 'sales final' for a refund, less shipping, packing, eBay fees, and a restocking fee of $10.00 or 15% of the bid price (whichever is greater). In order to receive a refund, the following conditions must be met:

• We must be notified by e-mail that the item is being returned within three business days after it is delivered. Please elaborate in detail on the reason for returning the item.
• You must receive an authorization number from us before returning the item.
• The item must be received at our office within 15 days after the authorization number is given.
• It must be received in the same condition and same or better packaging as that in which it was sent.
  

Items returned without authorization or items received after 15 days will not be accepted.