You can call our stores to speak with our staff on 02920 394 182 (Cardiff) or 01633 262738 (Newport).

If you would like any information or advice, please feel free to contact us via eBay messages, or by telephone. We would request that you ask any essential questions about an item before you purchase or bid.

We are also happy to accept credit or debit payments over the telephone.

Our staff are available Monday to Saturday 9am -5.30pm and 11am - 4pm on Sundays.

We accept payment online by PayPal. We can also take payments by credit or debit card over the telephone.

Orders received before 2pm are usually dispatched the same day.

Standard UK shipping is FREE.

UK orders under £300 are sent by Royal Mail 1st Class Recorded Delivery. Most items are delivered the next day, but Royal Mail's estimate for this delivery service is 1-3 days. However, please bear in mind that we cannot contact Royal Mail about deliveries that have not arrived until ten working days have passed.

We also offer GUARANTEED NEXT DAY DELIVERY for an additional £4.99.

UK orders over £300 will either be sent by Royal Mail Special Delivery, or DHL Courier. Both will arrive next working day.

We are happy to ship to most countries, but if you are ordering from any of the following areas, please contact us first for a quote and to check the guidelines regarding addresses we are able to ship to: 

Russia, South America, and Africa.

If your item is faulty, please contact us by telephone ASAP on 02920 394 182 or 01633 262738.

If you wish to return an item, please return to the address below with a short cover note explaining the reason return and what you would like done, a note of ebay user name, and a copy of your receipt. This will ensure that your return is dealt with as quickly as possible.

RETURNS OF UNWANTED ITEMS MUST BE WITHIN 14 DAYS OF RECEIVING YOUR ITEM.

Item that are returned to us in perfect unopened and unused condition will receive a full refund.

Any item that has been opened or used will incur a 10% restocking/repackaging fee.

This includes sealed boxes, or sealed accessories and manual/software included in boxes.

We are unable to accept returns of consumables that have been opened, this includes batteries, memory cards, filters, paper and film.

Return address: 

att. Returns 

Camera Centre UK 

14-16 Morgan Arcade 

Cardiff 

CF10 1AF

If you wish to cancel your order, for which you have already paid, please contact us as soon as possible, either via eBay or by telephone on 02920 394 182 or 01633 262738.

We are happy to cancel your order if you have bid by mistake, or if you have changed your mind, but we do ask that you contact us as soon as you can.