This laptop has clearly been used. The mouse pad is faded and the 'air vents' (don't know what else to call them) for ventilation on the bottom have some debris. Since I keep getting an error message that the "storage capacity of the battery is low", I cannot access the screen that gives info on processor speed, memory, etc. This was given to us and I don't know if it is fixable or best used for parts. It only comes on if it is plugged in. A charger does not come with this.