SHIPPING
- We ship from Italy to USA or CANADA with FEDEX (4/8 Business day).
- If you pay via PayPal we will ship to the address indicated into your PayPal Account.
- To Ship with Fedex is needed your telephone number, this is very important because without that we cannot proceed.
- We will send you the tracking number to follow the shipment.
- Shipping costs are 25€, if you buy more than one item please ask for the price (it depends from the volume and the weight).
PAYMENTS
- We accept ONLY payments with PayPal or Bank Transfer.
- To reserve the item, Payment is required within 48 hours by the date of the purchase.
- Orders can be subject to customs fees which are at the responsibility of the buyer.
PRODUCT WARRANTY
- Our Items are 100% originals and brand new.
- We also have a physical shop In Italy named Charlycalzature.
- Product warranty according to law (art. 1519-sexsies Codice Civile)
- We are selling our products via multiple platforms. It could happen (rarely) that the availability is not correct. In this case we will fully refund the purchase.
RETURN POLICY
- The return must be agreed by us: please send us a message with your request.
- We accept returns within 14 days of the delivery date.
- All items returned must have original tags, be unused and not damaged to receive a refund
- Please note that the shipping costs are at your charge. Please use a traceable method to avoid possible mistakes. (We will not refund the shipping cost of the sending shipment)