- POSTAGE CONDITIONS- 1. IMPORTANT NOTICE TO THE BUYER. ALL ITEMS BEING DELIVERED BY THE COURIER MUST BE CHECKED AT THE POINT OF DELIVERY. THE DRIVER HAS TO ALLOW CHECKING TIME. IF THE ITEM IS DAMAGED, PLEASE SIGN PROOF OF DELIVERY AS DAMAGED OR REFUSE DELIVERY AND CONTACT US ASAP SO WE CAN PUT A CLAIM IN FOR DAMAGES AGAINST OUR COURIERS. IF THIS IS NOT ADHERED TO, THIS WILL RESULT IN NO REFUND OR REPLACEMENT GIVEN. 2. ALL DELIVERY DAMAGES MUST BE REPORTED ON THE SAME DAY AS DELIVERY. 3. THE BUYER MUST ARRANGE FOR THEMSELVES OR SOME OTHER PERSON TO BE AT THE DELIVERY ADDRESS TO RECEIVE THE ITEM. THIS IS NEEDED AS THE COURIER FIRM WILL REQUIRE A SIGNATURE FOR PROOF OF DELIVERY. PLEASE MAKE SURE WHO EVER ACCEPTS THE DELIVERY MUST CHECK THE GOODS FOR DAMAGES AND FOLLOW THE TERMS AS SET OUT ABOVE BEFORE SIGNING. IF DELIVERY CAN’T BE MADE ON THESE OCCASSIONS THE ITEM WILL BE RETURNED TO SENDER, RESULTING IN ANOTHER DELIVERY CHARGE BEING APPLIED TO THE BUYER BEFORE BEING RESENT. 4. IF THE BUYER REQUIRES THE ITEM TO BE SENT BY SPECIAL OR RECORDED DELIVERY PLEASE CONTACT US FOR A QUOTE FOR THE EXTRA COST INVOLVED. 5. WE ONLY POST TO MAINLAND UK IE ENGLAND, SCOTLAND AND WALES, WE WILL NOT POST TO IRELAND OR INTERNATIONAL,
Customers are to pay postage for any items returned unless an agreement has been made prior to the original delivery Once items are shipped out, the shipping and handling fee is not refundable.
All items are extensively checked prior to removal and packing and before leaving AJZ AUTOS, Every item goes through quality control before removal and packaging. Security marks and photos are than added and photos are taken before and after packaging. Any purchases after 8pm will be packed the next working day. Customers are responsible for checking the condition and checking that the goods are correct before accepting and signing for delivery. Signing for items upon delivery gives us confirmation you are happy with the item.
AJZ AUTOS will NOT accept any responsibility for damaged or incorrect items once they have been signed for. *Occasionally we discover that an item is damaged and we are unable to ship it.
We reserve the right to cancel any order and refund the money paid at any time* *Unfortunately, we are unable to deliver to 3rd party Residential Addresses.
All deliveries can only be made to the registered PayPal address or unless agreed beforehand. UK POSTAGE ONLY NO INTERNATIONAL POST ON ANY ITEMS
- ALL DELIVERY DAMAGES MUST BE REPORTED ON THE SAME DAY AS DELIVERY.
- THE BUYER MUST ARRANGE FOR THEMSELVES OR SOME OTHER PERSON TO BE AT THE DELIVERY ADDRESS TO RECEIVE THE ITEM. THIS IS NEEDED AS THE COURIER FIRM WILL REQUIRE A SIGNATURE FOR PROOF OF DELIVERY. PLEASE MAKE SURE WHO EVER ACCEPTS THE DELIVERY MUST CHECK THE GOODS FOR DAMAGES AND FOLLOW THE TERMS AS SET OUT ABOVE BEFORE SIGNING.. IF DELIVERY CAN’T BE MADE ON THESE OCCASSIONS THE ITEM WILL BE RETURNED TO SENDER, RESULTING IN ANOTHER DELIVERY CHARGE BEING APPLIED TO THE BUYER BEFORE BEING RESENT.
- IF THE BUYER REQUIRES THE ITEM TO BE SENT BY SPECIAL OR RECORDED DELIVERY PLEASE CONTACT US FOR A QUOTE FOR THE EXTRA COST INVOLVED.
- WE ONLY POST TO MAINLAND UK, WILL NOT POST TO IRELAND OR INTERNATIONL
PLEASE NOTE ALL ITEMS ARE SECOND HAND AND MAY HAVE MINOR BLEMISHES OR SCRATCHES DENTS OR STORAGE MARKS AND MAY NEED PAINTING
Terms of Guarantee- A period of 14 days from the date of purchase, in which the part must be fitted and tested if faulty, returned for exchange. If no exchange is available, a refund will be issued on the original purchase price less postage & packaging cost. WE DO NOT REFUND POSTAGE COSTS No allowance will be made for any labour or delivery costs incurred.
No refunds will be given on parts in good condition supplied by us.
ENGINES – Engine failure of an ancillary component e.g. Head Gaskets, Timing belt/chain, Radiator, Water pump, Oil Pump, Carburettor / Fuel injection system, Ignition system, ECU, Distributor, Coolant Hoses etc, NO WARRANTY OR GUARANTEE GIVEN ON SPARES AND REPAIRS ITEMS OR ON ENGINES AND GEARBOXES
E.C.U.’s & DISTRIBUTORS – all E.C.U.’s and Distributors are tested before removal from vehicle, therefore no exchange or refund can be given.
No Exchange or refund will be given if:
1. Proof of purchase not shown. 2. Out of 14 days warranty. 3. Security marks are removed. 4. Part has been tampered with. 5. Fitted incorrectly. **PLEASE NOTE: DUE TO AN INCREASE IN WRONGLY ORDERED ITEMS (PEOPLE PURCHASING ITEMS TO SELF DIAGNOSE) WE NOW CHARGE A 20% RESTOCKING FEE – THIS IS TO DETER THIS PRACTICE, AND IS A UNFORTUNATE CONDITION OF SALE THAT WE HAVE HAD TO IMPLEMENT – POSTAGE WILL NOT BE REFUNDED IN ANY INSTANCE**
Your feedback and offering you the best customer service is very important to us and is our main aim. We hope you are pleased with the item you have bought and the service offered, In return we would appreciate if positive feedback is given and a 5 star rating is left and we will do the same for you. If for any reason you are not happy with us please contact us before leaving negative feedback as any issue you have can be discussed and resolved. .
We hope you are pleased with the item you have bought and the service offered, In return we would appreciate if positive feedback is given and a 5 star rating is left and we will do the same for you.
At AJZAUTOS we pride ourselves on offering excellent, friendly customer service, If you are unsure if this part will be suitable for your vehicle, if you would like us to confirm the condition of the item or just discuss anything before purchasing to put your mind at ease , please do not hesitate to contact us on 07968737708 or via eBay and we will be more than happy to assist you.
OPENNING TIMES- Mon - Fri 10am. To 5pm. Sat 10am To 4pm. Sun 11am To 4pm. WE ARE ALSO OPEN ON BANK HOLIDAYS. THANK YOU FOR LOOKING AT OUR AUCTION PLEASE DO VISIT OUR EBAY SHOP FOR MANY OTHER ITEMS, THANK YOU FOR YOUR BUSINESS