- 15 day guarantee: if you receive a malfunctioning product, the item will
be replaced with an identical or equivalent model provided it is
returned to Aquamoon Trading within 15 calendar days of receipt of
payment. If there is no available replacement product, we will
provide a full refund (shipping and handling excluded). Returns
require authorization. Please contact us before sending any item back.
Furthermore, you may return any product for any reason for a refund.
Such return needs to be within 15 calendar days of receipt of payment.
There is a 15% restocking fee.
Buyer bears the costs of shipping.
- Product warranty: assume there is no warranty unless it is explicitly stated
in the product description. Buyer needs to contact the manufacturer
directly if there is such warranty. Aquamoon Trading does not
facilitate buyer's warranty rights.
- Support: Aquamoon Trading does not provide technical support. For technical
assistance with your purchase, contact the manufacturer or seek local
technical support at your own expense.
- After 15 calendar days of receipt of payment we will not process return for
ANY reason.
-For refunds, all returns must be in the original packaging and include
all accessories/manuals/software.