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Please note that not all products come with English user manual (nor any manual) by default. Manuals are normally available from manufacturer's website for download. The charger plug may not be suitable for your region. However, please be assured that you will be provided with a complementary adapter plug for charging. For products with firmware, we only ensure that English firmware is available (by default or through setting). For other language options, please contact us to check if your preferred language is available. Mobile phones and tablets are guaranteed to be 100% factory unlocked (unless otherwise specified). Please ensure your carriers' frequency band matches the product's specifications. "New" or "Brand New" conditioned items are guaranteed to be 100% NEW. Not all products are sealed by default by the manufacturers. |
- Description
- Specifications
- Package Content
- Warranty & Return
- Payment & Shipping
12 months local store warranty in Australia (for "Brand New" items)*
30 days store warranty (for items in all other conditions including "New: Never Used")*
Items can be returned to Sydney for repair services for your peace of mind
Warranty covers manufacture defects
Warranty does NOT cover errors caused by improper usage of the product out of its limitations and/or intended purposes
Buyers do not require any warranty documentations when claiming warranty
Buyers pay for return postage
24 hour Dead On Arrival (DOA) warranty
If DOA, buyers are required to inform us within 24 hours of item arrival (based on tracking info)
We will remotely confirm the DOA with buyers through email and/or eBay messaging
Once confirmed, a free pick up and replacement will be arranged accordingly
*Some products come with manufacturer's warranty and will only be applied when specified in our Description section. For more information, please check our warranty page or simply contact us via eBay Message
Dead Pixel Screens
Dead pixel occurs when there is a dot (or dots) that shows a different colour than it supposed to. Either condition described below can be classified as "dead pixel" and is eligible for repair or replacement (if received in 24 hours):
Dead pixels MUST be visible to the naked eye
The dead pixel MUST be located on the centre/in the middle of the screen
The amount of dead pixels on screen equals or exceeds 9 despite where they are located
Dead pixels that are software detected but visibly normal to the naked eye is not covered by our warranty or DOA.
All products are GUARANTEED NEW & GENUINE!
Your satisfaction will be guaranteed as you are provided the most accurate description
We import our stocks in order to provide you with the best prices
Buyers have the right to return the item if they are unsatisfied
Returns will be accepted within 30 days of item arrival
Buyer is responsible for return postage
Your opinion is important to us!
We appreciate a positive feedback with all 5 star rating when you are satisfied
If you are having any doubts, please give us the opportunity to resolve any issues that you are having with us
We believe everything can be resolved through communication!
- Description
- Specifications
- Package Content
- Warranty & Return
- Payment & Shipping
Payments accepted are:
PayPal
Credit Cards (via PayPal)
Bank Deposits
Cash (for pickup ONLY)
Please use your eBay ID as bank transaction description or delays will be expected!
Pickup is available for items in Sydney. Please be ready to pay by cash
Items will only be shipped after cleared payment
1 - 3 working days dispatch
1 - 5 working days transit to major Australian cities
Please allow a few more days if you are located in remote areas
3 - 10 working days in transit to Russia
We ship from overseas IF we run out of stock in Sydney
Buyers outside of Australia will have their order shipped from overseas
Ship by various couriers depending on buyer's address (We will choose carriers depending on buyer's location, therefore, shipping method and carriers are NOT open for specific preference.)
Please provide address in English ONLY.
Insurance (optional) is highly recommended
International Buyers Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up Please do not confuse them for additional shipment charges.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
