Shipping Information
DOMESTIC SHIPPING POLICY
- We can only ship to your registered eBay address. We will not forward packages or ship to alternate addresses - NO EXCEPTIONS.
- We do not and will not ship to UPS Stores, Private Mailbox stores, or Freight Forwarding Companies. Any orders placed to these locations will be promptly canceled and payment refunded.
- All shipments to official United States Postal Service (USPS) PO Boxes will be sent by US Mail.
- Please make sure your order is accurate before paying, once an order is placed it cannot be modified. Once the order has been transferred to our shipping department it cannot be cancelled. If you place your order and realize that there has been an error, contact us immediately.
- Domestic shipping is FREE therefore by default we do not combine orders. At our discretion we may choose to combine certain orders.
- Most orders will be shipped via USPS; however some orders (usually heavy or high value orders) may be shipped via FedEx or UPS at our sole discretion. Final shipping methods are done at the discretion of our shipping department.
- A current phone number is required for all orders regardless of destination or shipping service.
- We have a standard shipping, labeling, and packaging procedure. How and item is packaged or labeled for shipping is determined by the shipping department. We do not accept special requests for packaging or shipping.
- Due to volume we do not hold or expedite shipping. All orders are processed and shipped in the order received, and will ship immediately following processing. How the item is shipped is based on value, size, and weight and done at the discretion of the shipping department.
- Signatures required on all invoices over $250. Domestic orders under $250 will ship by USPS 1st Class Mail unless otherwise determined by the Shipping Department based on size and weight.
- Insurance is included on all orders. At our discretion, we may opt to self-insure any order. All orders are covered and insured to the point of delivery.
- Tampering or interfering with the mail is a Federal offense. We will investigate all claims and prosecute in the event of fraud.
- eBay automatically calculates estimated shipping times based on our current processing & handling time and the lowest time needed for delivery for the service selected. Actual shipping and delivery times may vary. MCM processing & handling times average from 1 to 3 days but in times of high volume or shipping delays may be higher.
- In some cases PayPal may randomly review the order and hold your payment. We cannot begin processing of your order until the payment and order are cleared by PayPal to ship.
- If your item is returned to us by the Postal Carrier marked as "Undeliverable as Addressed", "Unknown", etc. We will attempt to contact you to see if you would like us to resend the order. Please note we can only send to the address exactly as it appears in your eBay profile at the time of purchase. If we receive no response after 2 days your order will be cancelled and refunded in full.
INTERNATIONAL ORDERS POLICY: We are accepting international orders from select countries.
- The shipping charges cover the full shipping cost from the United States to your country. Any additional import duties, customs fees, shipping/handling charges or taxes are not included in the item price or shipping cost. These charges are the customer's responsibility. Please check with your country's customs office, postal office or local FedEx office to determine what these additional costs will be prior to purchasing.
- We only use USPS and FedEx as our couriers and we can ONLY ship to your eBay registered shipping address. We do not ship to any other address that is not listed on eBay, or to any shipping companies, storage units, etc. With the exception of China and Taiwan(ROC) all shipments will be sent FedEx. Shipments to China and Taiwan(ROC) that are less than $2,500 will be sent by USPS Express Mail EMS service or USPS Priority Mail.
- Shipping Costs: eBay will automatically calculate shipping charges on a per item basis. For orders containing multiple auctions please contact us for a combined invoice before paying.
- Customs: Please note that each international order will be insured and declared for the full value. We will state: "Numismatic collectable coin" on the customs declaration paper and use the appropriate code of our choice. We cannot declare any shipment as a gift or undervalue any item. No exceptions.
- Combined Shipping: Please be aware that we can combine shipping upon request. However, we cannot guarantee that we can always do so due to the volume we deal with. In order to receive combined shipping, the orders must be placed consecutively and it is the customer's responsibility to contact us within the same day.
- We only combine orders placed consecutively the same day. Combined order requests must be made prior to order processing. The shipping charge will then be the cost of the highest valued item plus $3 for each additional item.
- International shipping charges are based on a number of factors. Ebay requires a tracking number on all orders; therefore we cannot ship 1st class or priority mail internationally. Shipping charges are flat rates based on value. They have been determined as the best rate to cover all possible sizes and weights.
- To determine your countries international shipping charge, please click on the shipping tab within the listing, select your country from the drop down menu, then click on the "get rates" button.
- If an order comes through from a country or address we do not ship to, we will instantly cancel and refund the order. Some first time buyers from certain countries will be required to pay by wire transfer for the first transaction.