Returns are only accepted if the item was not in the condition described and must be made within 14 days of receiving the item. If there are any problems with your purchase, please contact me before leaving negative or neutral feedback. 5-star ratings are my goal and if there are any problems with your purchase, I'd like to have the opportunity to make things better! If you are unhappy with our transaction, please contact me with any issues or problems and I will do my best to work with you. I will leave feedback for you once you receive your items and our transaction is concluded. I'm also a member of the mlparena under silverdawn, and if you'd like me to post feedback there as well, just let me know and I would be most happy to do so! Best of luck with your bids!