FAQ

Our warehouse is located in Miami, Florida, United States.

Our processing department works Monday through Friday. Orders are processed normally the same day if placed before noon, or the next day after your payment has cleared. Only high amount order payments may be delayed for a couple of days until we pass through security and confirmation steps to guarantee the safety of your transactions.

Monday - Friday 9:00 AM to 6PM EST..

We offer SAME DAY SHIPPING for orders completed before 12:00 pm EST (Mon-Friday)

We accept the following payment methods: Paypal

Yes, in order to do that we need that you please contact customer service (you can find the ASK QUESTION link at the bottom of any Sobeonline).

We offer 30 day return policy. If for any reason you are not satisfied or no longer need the product, we would be happy to take the product back for a refund. Refunds will be given as money back or exchange (buyer's choice).

Yes, but please take in consideration that we ship the SAME DAY for orders completed before 12:00 pm EST (Mon-Friday).

All of the Sobeonline products are guaranteed. We offer 30 day warranty against manufacturing defect. If you feel like you have received a defective product, do not hesitate please contact customer service (you can find the ASK QUESTION link at the bottom of any Sobeonline ad) and we will find a solution for you.

All of our products are backed with Sobeonline 30-Day 100% Satisfaction Guaranty & Hassle-Free returns.

Yes, all of our products are designed to meet the highest standards of quality.

All of our packages are shipped through United States Postal Service (USPS) or FedEx (for certain items).

We do offer free standard shipping with most items displayed in our store. To get more information about expedited shipping options and prices, please refer to the “shipping details” part of the item of interest. You can always send us an email via EBay messages for specific questions regarding shipping.

Continental United States, Hawaii, APO, FPO, Puerto Rico, Guam, and U.S. Virgin Islands have the domestic United States rates.

Yes, we do ship all over the world. We ship international items through United States Postal Service (USPS) or FedEx (for certain items). We also offer standard and express shipping options for international orders. You can always send us an email via EBay messages for specific questions regarding shipping.

Standard and express shipping options are available for every item. Please check the listing for the shipping rates. Attention shipping price does not include customs duties or taxes; these extra fees are the responsibility of the buyer only. Moreover, delivery time vary per country. ABB INTERNATIONAL, LLC does not guarantee the date or time of any shipment regardless of the delivery method you choose.
Delivery time: To provide fast shipping for our customers, all our orders are shipped within 1 business day. However, during holidays, processing and shipping can take a little longer. Most of our shipments arrive before the estimated arrival date, but sometimes USPS or FedEx can delay shipments for a few days.

SHIPPING METHOD
Domestic Standard Shipping: 3- 6 business days
Domestic Priority Shipping: 2 - 4 business days
NOTE: You can always send us an email via EBay messages for specific questions regarding shipping.

SHIPPING METHOD
International Standard Shipping: 20- 30 business days (estimated)
International Priority Shipping: 10 - 20 business days (estimated)
We ship our item mostly using USPS First-Class Package International Service or FedEx.  Even though all packages are shipped within 1 business day and most international packages arrive to their final destination in less than 20 business days, some international packages may take as long as 3 to 4 weeks depending on country's postal system. After it leaves the United States there is no way to have any update until it enters the country of delivery. If you need your package earlier than 3 to 4 weeks, please upgrade your shipping to Express Mail International.

1. Check the content of your package and see if any RING ADAPTERS are provided.

2. Select the RING ADAPTER that will fit the top of the lens you are using with your camera.

3. Screw the selected RING ADAPTER (49mm, 52mm, 55mm, 58mm, 62mm, 67mm, or 72mm) on top of your camera’s lens.

4. Then screw your Wide Angle/ Fisheye Macro Lens directly on top of the RING ADAPTER. If no Ring Adapter is provided with your lens, then just

A 0.42x wide angle lens converts a 42mm lens into a 17.64mm lens (0.42 times 42). Attention, this converter is supposed to be attached to the front of your camera's lens. When you deal with wide angle lenses remember that the smaller the number the wider the angle.

When you are working with a wide angle lens remember that the smaller the number the wider the angle. For example the 0.18x is considered as a super fisheye lens (greater bubble effect) and the 0.5x is considered just a wide angle lens. Moreover the 0.43x has the best of both lenses so it is considered both a super wide angle Lens with fisheye effect

The microfiber cleaning cloth is 6’’ x 7’’

A slave flash is a flash that is triggered by another master flash. The main reason for using a slave flash is to illuminate your subject more evenly by providing flash light from multiple sources. There are several ways to trigger a slave flash. Some have sensors that monitor for a primary burst of flash light and then respond with their own flash. Others are controlled by radio signals from the primary flash.

Teleconverters/Telephotos, also called multipliers, are optical devices which when attached to the rear of a lens increase the effective focal length.

This effect (usually named 'vignetting') is normal and appears more or less in certain lenses. To minimize this effect try zooming in until the black circle disappears.