PLEASE NOTE IF YOU ARE NOT HAPPY WITH YOUR PURCHASE OR YOU HAVE DISCOVERED A FAULT WITH THE ITEM WE WILL HAPPILY EXCHANGE THE PRODUCT UPON SAFE RECEIPT OF THE REJECTED UNIT ( STOCK LEVELS PERMITTING ).
IF A FAULT HAS BEEN FOUND WE WILL ALWAYS REFUND THE BUYER IN FULL INCLUDING THEIR RETURN SHIPPING COST UPON SAFE RECEIPT OF THE FAULTY ITEM.
ANY PROBLEMS CAN BE SORTED OUT WE A BRIEF DISCUSSION.
I'm an honest seller doing my best to keep my customer happy. I accept from time to time I will receive a neutral or negative comment from a buyer. This does not mean I have not done all I can to help nor does it mean I'm a bad seller. 90% of my neutral or negative feedback has come from buyers that didn't even contact me before leaving their comment. I'm mainly selling second hand phones on my listings and I accept from time to time accidents / faults may occur which I was not aware of. All you have to do is contact me and we can discuss the best solution. Please feel free to phone me before you purchase if you want a chat and find out what kind of seller I am...I'm self employed and work on my own so I'm always happy for a chat :-)
PLEASE NOTE I AM A UK LIMITED COMPANY AND ALL MY STOCK IS PURCHASED IN THE UK. I AM VAT REGISTERED AND REGISTERED WITH COMPANIES HOUSE
Description of Item: Genuine Apple Iphone 5s 16gb , Sim free, factory unlocked, contract or PAYG...i.e any Nano sim card world wide.
Summary of Condition:
The handset has just been professionally rehoused with a brand new screen, back housing and battery. The phone looks and feels brand new without a single mark or scratch on it.
We have updated the phone to the latest software so it really will look and feel like a brand new phone for the new owner.
This handset is capable of receiving the 4g signal
Please note the attached pictures are of the actual phone you're bidding on.
* Next day delivery on all orders received before 12pm Monday - Friday
Sim lock: Sim free ( factory unlocked )
What's Included with the phone:
Wall Charger ( Genuine Apple )
USB Cable ( Genuine Apple )
Sim Tool
Box
Postage Details
Next day delivery within the UK ( Monday - Friday via Royal Mail Special Delivery ) ( Royal Mail collect at 12pm so anything paid for after this will be posted on the next working day )
Collection is fine but please contact us before hand to arrange a suitable time etc.
Please note I can only send to
Sorry, I do not post to India
Please feel free to ask any question.
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Warranty
Please note this handset is no longer covered by any apple warranty however, we issue a 90 day warranty with all our used phones as stated below:
All our items are covered by our own "return to base" 90 day warranty.
The warranty covers all genuine hardware faults such as screen, sound , buttons etc.
It is the customer's responsibility to return the item along with a cover note to our pre agreed address. Any genuine claims will have their postage costs refunded against their original Paypal payment.
The warranty does NOT cover:
Water Damage
Impact Damage
Customer Miss Use
Owndevices reserve the right to refuse any claim and charge for return postage costs if the claim is found to be invalid.
About our eBay account
1. My ethos for selling and buying on Ebay is reflected in my feedback. I would never knowingly sell an item which is faulty, fake, stolen or would conflict with Ebay's selling and buying protocols. Buy with confidence and you will receive guaranteed customer satisfaction...every time!
2. If there is a fault or an issue with any transaction, please contact me FIRST before reporting it to Ebay or leaving negative feedback. There is nothing that cannot be resolved in an amicable manner.
3. All items are described truthfully and accurately at the time of selling. The seller will not be held responsible for misprints in descriptions.
4. Postage and packaging costs are fair, true and an accurate representation of the costs involved.
5. We reserve the right to relist an item if payment / contact is not received within 24 hours of the auctions close.
6. Payment methods: Pay Pal, personal cheque or draft, cash on collection only by agreement first.
7. Buyers can collect items by prior agreement only with the seller.
8. Feedback is usually left by seller within 2 weeks of transaction. I would be grateful if buyers will do the same.
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