Included in the Box:

New Blackberry Z10 Black Unlocked  phone

New Li-on Battery

New Battery Door

New Travel Charger

New Data Cable

New Blackberry Software CD

New Stereo Headset

New Manual

Summary of my Selling Policies

j We accept PayPal and credit cards.All our listings requires immediate payment. You can attach your credit card to your Paypal account and pay for the item. It is easy to do. Please note we signed up for automatic payment reminders and unpaid item reminders on eBay. We expect payment within 7 days of auction ending, otherwise the item will be re-listed and unpaid report made to eBay. t We ship via USPS .Items are usually shipped out the next business day after the payment is received.In some cases,it may take 2-3 business days for a phone to ship.If a phone is in stock, usually ships a day after payment is received.We always contact the buyer with tracking information of the phone shipped.We do ship Worldwide. We don't ship on Saturdays or Sundays or Major Holidays.Buyer accepts to pay for return shipping. If you wold like overnight shipping, please email us ahead of time to make sure we are able to accommodate your request . If you do not receive an email from us with shipping confirmation, contact us. Please allow adequate response time before filing a complaint or leaving a negative feedback. We will resolve every issue if given the chance. a Warranty We will accept returns for DOA (dead on arrival) items or items significantly not as described. Our policy allows for exchanges only. No refunds. We are not responsible for shipping costs back to us. If buyer insists on a refund, they will be subject to a 15% restocking fee. Please allow up to 5 business days to process and verify your return. Buyer must receive an RMA# from us in order to ship back the item. Any unauthorized return or a return not for a valid reason will be subject to a convenience charge. Shipping will not be refunded. Buyer has 24 hours from the time they receive the item to report a defect to us. After that, they will have 7 days to shipp it back. All returns must be in resalable condition ATTENTION BUYERS: Please check the availability of GPRS, Internet access and related features with your service provider PRIOR to bidding. You remain solely responsible for this item's feature operability & browser configuration with your service provider. We are not able to take this unit back if proper due diligence was not conducted on your part. a Hours of Operation.- We are open Monday trough Friday 9.00am -6.00pm.CT,. You can call us at: 1 630 888 9911 on our business hours and we will do our best to answer your question.If not we will get back to you on the next business day. Feedback will be left automatically after we receive your feedback. Please contact us before leaving a Negative feedback or Neutral feedback. We are always happy and will try our best to help you solving any problems. We will assure that your buying experience with us will be a 5-Star Rating!!!

Notes For International Buyers:

• Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
• Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. We will not refund any custom duties/fees.
• Please note, we need a phone number for all international shipments. Please include a phone number in the payment message. There will be delays due to customs if there is no phone number, most of the destination countries need to contact buyer before delivery.