for the EU and REST OF WORLD we are using a tracked service where possible for value to weight
if you are only purchasing one small item it would not be advisable to send it tracked as it too expensive .
although it would be of interest for you to order several small items for a the tracked service to apply and we would also be able to give discount when available.
IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO ASK
1) We offer a 14 day money back guarantee on goods that are unused or no longer required.
2) Faulty items on receipt and incorrect items received please notify within 7 days to allow us to resolve any issues you have via our ebay message's service.
3) All returns should be made to
BOBBIES
UNIT A2
LANGHAM ST INDUSTRIAL ESTATE
TETLOW WAY
LIVERPOOL
L4 4QS
4) we are open for business monday to friday 9am - 5pm we do not work on weekends therefore any orders placed will be dispatched on the next working day available
FREE POSTAGE APPLIES TO THE UK ONLY AND WE OFFER A PROMOTIONAL POSTAGE ALSO OF 5 ITEMS OR MORE FOR £4.75p
POSTAGE COSTS FOR THE REST OF THE WORLD WILL VARY DUE TO THE WEIGHT OF THE PRODUCT IN EACH ORDER WE CALCULATE THE COST OF SHIPPING FOR EACH INDIVIDUAL PRODUCT WE SELL AND WE ARE ALWAYS HAPPY TO OFFER SHIPPING DISCOUNTS ON REQUEST
in the event that you do not receive your order within
7 days of dispatch in the UK Royal Mail have asked
if you can contact your local Royal Mail parcel
distribution office ( PDO ) to enquire if your parcel is
waiting to be collected, if you have not received a card
through your door off your courier you may need to
take proof of your address when making your enquiry
Rest of the world customers parcels do take longer to arrive especially if they have not got tracking and Royal Airmail estimate 10-30 days for most countries and some countries may take longer, they ask for your patience and if you have not received within such time can you also contact your local parcel depot for advice first before contacting the seller as in most cases parcels are delayed at customs especially in countries ISRAEL .. ITALY .. AFRICAN COUNTRIES .. THAILAND .. DUBAI .. PHILLIPINES .. CROATIA ..
thankyou for looking
any questions please ask
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