Payment Policy:

We accepts PayPal as the preferred payment method. This is the easiest method to make payment for all your eBay orders.We accept PayPal payments and Credit/Debit Card payments via the PayPal site which allows buyers to use a card to pay without setting up an account.

We don’t accept personal & business cheques.

We accept payment by eCheques through PayPal, however, please note that this can delay your order up to two weeks while payment clears through the PayPal system (check with PayPal on the expected clearance date). Once your eCheque payment is clear, your item will be posted same day.

Shipping Policy:

We Guarantee that all the orders placed and paid for before 15:00 will be dispatched same day. However orders placed until 16:00 could also be dispatched same day, but without any guarantee.

All items are dispatched from our UK based warehouse. Most items are delivered with 1-3 working days. If you have any problems with your order please contact us immediately. Free delivery option is only for UK based addresses.

Any postcodes to the Scottish highlands, islands, Northern Ireland, isle of Mann, Channel Islands will incur a surcharge. Please contact us before making your purchase so that we can provide you an accurate delivery cost.

SATURDAY SERVICE: Please note that any order placed and paid for before 10:00 on Saturday, will be dispatched on Saturday.  

UK Delivery

Royal Mail 1^st Class: Please note that 1^st class does not necessarily means next day. Royal Mail suggests that it could take up to 4 Days.

Europe & Ireland

Royal Mail 1st Class Standard Normally 5 – 8 Working Days

If NOT DELIVERED within the expected delivery time.

Royal Mail: Please ensure to contact your local post office as in our experience, that in many cases the Royal Mail postmen fail to leave a notice for parcels. All you need to ask them is if they have any parcels for your address waiting for you to collect. If they cannot help you with this then please contact us.

Return Policy:

We always try to provide World class Customer Support. Our Return Policy is very simple and straightforward.

If there is a problem with your item or you would like to cancel your order, we request all our customers to contact us within 12 hours. You must contact us within 12 hours, we will then solve the problem as soon as possible but If, for any reason you are not happy with the your purchased item you are more than welcome to return this for a refund minus postage charges. All the returns are accepted within 14 days of purchase.

·         ALL ITEMS MUST BE RETURNED IN THE ORIGINAL PACKAGING WITH ALL TAGS STILL ATTACHED, AND FREE OF ANY WEAR OR TEAR AND UNUSED IN A GOOD SALE ABLE CONDITION.

Faulty Items

Our all the items are brand new, never used unless otherwise stated on the individual listings. Please note that in some cases items could develop fault or damaged during transit, in this case we would like to request to our customers to please message us photos of the items too when contacting. All the faulty/damaged items shall be returned to us within 7 days of receipt. 

Before returning the items please contact us via eBay, this will speed up the process of refund/replacement.

If we have posted a Wrong Item.

In the event that we have posted you a wrong item, please contact us within 7 days of receiving the item and we will arrange to collect and replace your item ASAP.

Contact and Support:

Please note that all the messages and questions are dealt with during Business hours Monday-Friday (09:00-18:00), however we always try to monitor the important messages sent out to us outside business hours. Reply to the messages and questions could take up to 12 hours.

We believe that communication with the customers is the most important aspect of our business, therefore all the questions and messages are equally important to us. This is the reason that our customers always leave us 5 start feedback on Detail Rating.

We always aim to provide best possible customer service, if you do come across any difficulties or require any assistance then please contact us at first. Please only email us via the eBay messaging service, as any other email inbox may not be monitored. Your query/question/problem will be dealt with quickly by our customer service team. 

Feedback:

We always and automatically leave positive feedback for all the customers, who shop with us. We always try our best to satisfy our customers fully. Please bear in mind that some time things might go wrong, beyond our control. If we are contacted, we will do our 100% to resolve any issues with your purchase. We request all our customers to please at least contact us for once before leaving any negative or less than 5 star feedback. We assure all our customers 100% satisfaction or Money Back (on return).

Thanks for Watching Item.

HAPPY SHOPPING