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apps.froo.com | Froo www.froo.com | Froo Cross Sell, Free Cross Sell, Cross promote, eBay Marketing, eBay listing Apps, eBay Apps, eBay Application

We accept payment via PayPal, please ensure that payment reaches us within 5 days of checkout.

For collection in person items we will accept payment as cash on collection however please contact us first before purchasing otherwise payment will be required via PayPal.

Please make sure your registered eBay address is correct as we utilise the invoice function provided with eBay and therefore send to that address. We therefore cannot accept responsibility for missing parcels if your details are incorrect.

We use Royal Mail or ParcelForce for the majority of our shipments and offer an economy service for free unless otherwise stated. Please check the "shipping method" above for further information.

Tracking information will be updated as quickly as possible where applicable, however on some of the smaller items we will be using the standard Royal Mail service.

On some items we may offer an express option which will be listed with any additional fees applicable.

Currently we do not ship abroad ourselves however we do take part in the eBay GSP (Global Shipping Program), please note that we are unable to control any fees for international shipping charged by eBay.

If for any reason you do not receive your item within a reasonable amount of time according to the postage service, please contact us via message and we will do our best to find it.

We offer as standard a 14 day return policy on all our items so if you change your mind just send it back to us and we will refund you, items must be still within their original packaging and not used or worn etc. (unfortunately, however, we will not be able to refund your return postage)

For damaged or defective items please contact us via message first so we can arrange for a return label for you. Please also provide a photo of the item in your message to help speed things along.