| Store Policies | Shipping United States Shipping- Shipping is Free via USPS Standard Post in the continental United States.
- Shipping is $6.00 via USPS Priority Mail to Alaska, Hawaii or other U.S. Territories.
- Shipping price includes shipping, insurance and handling charges.
- For faster shipment we offer UPS Next Day Air, UPS Second Day Air and to select locations UPS Three Day Select.
These shipment methods are available at an additional charge.
Please email or call ahead before making payment to confirm additional shipping charges.
International Shipping is via eBay Global Only - Shipping price includes shipping, insurance and handling charges.
- Products shipped in flat rate boxes are not insurable or track-able, and are shipped only at the customers request as long as they assume responsibility for delivery.
- We do not ship to transient addresses (Hotels, motels etc.)
- All shipments outside of the USA may have local customs, duties or tax. As all countries have different procedures and fees for packages, Helix is not able to provide an estimate of these charges. Please check with your local government or proper authorities before placing your bid.
Note for all International Buyers:- Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility. - Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up,
do not confuse them for additional shipping charges. - We do not mark merchandise values below value or mark items as gifts.
- US and International government regulations prohibit such behavior.
Payment - US and Canadian Customers
We accept PayPal or the following credit cards: Visa, MasterCard, American Express and Discover. - International Customers
We accept PayPal or bank wire transfer. - Illinois Sales Tax
Shipments within Illinois and local pickup must include 9.25% sales tax. - Contact us if you have any questions regarding payment options.
Please note: Do not buy unless you fully intend to pay.
We participate in eBay's UNPAID ITEM PROCESS. Unauthorized returns are subject to a restocking fee. | Pay securely with any major credit card through PayPal! |  |
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Returns - If your product is received defective or not as listed, contact us within 14 days for a return authorization.
- The original invoice, original packaging and blank warranty cards must accompany accepted returns.
- Returns that are incomplete will be subject to a restocking fee.
Please be aware that we cannot accept returns on the following merchandise: - Underwater equipment that has been submerged
- Inkjet printers that have had ink installed
- All recordable media, ie: DVDs, tapes, digital memory, film, paper, batteries,
chemicals, lamps, filters, books, software, cameras or camcorders (unless defective)
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Contact Us:
Toll- Free: 800-334-3549 extension 159 (USA only)Local / International: 312-421-6000 extension 159Helix eBay Customer Service:
Monday - Friday: 8:30am to 5:00pm |
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