About us
Belle Lingerie are proud to be Finalists for the UK Lingerie Awards Online Retailer of the year 2015. At Belle Lingerie we believe that beautiful lingerie should be available to everyone! Our sizes sizes start from a 28 to a 46 and our cup ranges start from a AA to a K cup, in both lingerie and swimwear. We spend time sourcing great lingerie at great prices for our customers. We only source brand new perfect lingerie from leading Brands. If you are looking for a bargain visit our Belle Lingerie Outlet Store for fabulous savings on your favourite lingerie and swimwear from previous seasons. We pride ourselves on our customer service and we hope that you enjoy your experience shopping with Belle-Lingerie If you have any comments or feedback please email us, we love to hear from you. With over 12 years experience online experience, Belle Lingerie was established in October 2005.
Contact Us
Belle Lingerie Ltd
Unit 5, Scandinavia Court
Chain Bar Road
Cleckheaton
West Yorkshire
BD19 3QW
You can call us on 01274 878087. Open hours are Monday to Friday 9.00am to 5.00pm UK time.
Live chat is also available on our website.
Delivery Information
We pride ourselves on our quick shipping and we aim to ship your order within 1-2 days. You will receive email confirmation when your order leaves our warehouse. If you require any further information regarding the delivery of your order please do not hesitate to contact us.
Please note the following points:
- UK Free postage is Royal Mail 2nd class postage. Delivery of your order can be expected within 3-4 working days from the date of shipping.
- UK 1st class post can be expected within 1-2 working days from the date of shipping.
- The cut off time for Next day delivery orders is 2pm. Orders placed on a Friday after 2pm will not ship until Monday, for Tuesday delivery.
- Please note that Royal Mail do not guarantee Saturday Next Day delivery.
- Delivery to countries within the EU can be expected within 2 weeks, however please allow 21 days for your order to arrive.
- Delivery to countries outside the EU can be expected within 2-3 weeks, however, we require a period of 28 days for orders to arrive.
- Ebay provide estimated delivery dates only this is not a guaranteed delivery date.
- If you require a tracking reference for your Overseas order please select International tracked postage at checkout.
- On the rare occasion that your item is not available, we will contact you immediately.
Returns and Refunds
If you are not happy with your purchase for any reason, you are welcome to return the order in the original packaging with labels intact within 30 days for a refund. Please ensure that the item is not damaged with any make up, fragrance or deodorant, and that the garment is pet hair free.
Important Notice for UK Customers
We offer Free delivery within the UK (rather than charge delivery and offer free returns) as more customers benefit from free delivery than free returns.Therefore returns are payable by the customer. The postage paid label on the invoice enclosed is not a free returns label, this is the postage paid by Belle Lingerie to deliver your parcel. Parcels that are returned without the correct postage paid may be returned to sender by the Royal Mail.
Important Notice Regarding Customer Returns Outside the EU
If you are returning an order from outside the EU please state that the parcel is a return and quote the following CPC code on your return. CPC Code 6123F01. The CPC code is used to assist customs with the processing of the return parcel. Please note that parcels that are returned without the correct information may be returned by customs.
