OUR PROMISE TO YOU: WE WILL COMBINE SHIPPING WHENEVER POSSIBLE TO SAVE ON SHIPPING COSTS. WE WILL NORMALLY SHIP WITHIN 1-3 BUSINESS DAYS, HOWEVER ON OCCASION IT MAY TAKE UP TO 5 BUSINESS DAYS. UNLESS STATED OTHERWISE, ALL OUR PHOTOS ARE THE ACTUAL ITEM. WHAT YOU ARE SEEING IS WHAT YOU WILL GET, SO PLEASE REVIEW ALL PHOTO’S CLOSELY. WE RESEARCH AND INSPECT OUR ITEMS AS WELL AS WE CAN. HOWEVER IF YOU FIND THIS ITEM TO BE NOT AS DESCRIBED, YOU MAY (UNLESS OTHERWISE STATED) RETURN IT FOR A REFUND. I DO ASK THAT YOU WOULD CONTACT ME WITHIN 3 DAYS OF RECEIVING YOUR ITEM AND THAT YOU WOULD PAY THE RETURN S&H. YOUR QUESTIONS AND COMMENTS ARE ALWAYS WELCOME! Most all items are used unless stated otherwise... Please do not expect mint condition, unless stated as such. (hypoallergenic dog) home. Feedback Request: Please understand that your 'Feedback' as well as the 'Detailed Seller Ratings' is very important to us. If for any reason we have not met your satisfaction, please let us know first so we can correct it. If we have met your expectation, please leave a positive feedback with 5 star ratings and we will do the same for you. THANK YOU FOR LOOKING  K1/1115/6/4