• • We aim to offer our customers 100% satisfaction guaranteed. 
    If for any reason you are not happy with your purchase and would like to return the item for a refund, please start the return process using the eBay automated return system. 
    If you would like to exchange please contact us via email with details of your exchange. 
    You can initiate the return of your item in its original unworn condition and packaging within 14 days of receipt and we will arrange for a refund or a replacement.
    Please note that in the interests of hygiene, items such as underwear, swimwear bottoms, socks and other personal items cannot be returned, unless they have remained in their original wrapping or are faulty.
    In all cases, any such items must be returned at the buyer's expense (unless you have received an incorrect item) in their original condition, which includes tags and any packaging. For example, trainers are to be returned along with the original box, tags, any spare laces, paper wrapping etc. All goods will be inspected upon return before a refund or exchange is issued.
    
    The goods are the buyer's responsibility until they arrive at our returns address (see below). Please therefore ensure you package your returned item suitably in order to prevent / minimise damage to the item(s) or box(es).
    We strongly recommend using a postal service that insures you for the value of the goods you are returning or obtain proof of posting and choose Signed- For delivery as we cannot be held responsible for returned goods that fail to arrive at our returns address. 
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