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Dispatch | Standard service | Express Courier | |
UK | 1-4 Days | Next Day | |
Europe | 1-4 Days | 1-2 Weeks | Up to a week |
Rest of the world | 1-4 Days | 2-3 weeks | About a week |
Delivery information:-
· Airbrushed headphones are made to order, so may take 4 working days to dispatch
· UK – we send via Royal Mail Special Delivery so your item is will arrive the day after we send it out, before 1pm. Please ensure you are in so that you can sign for the parcel otherwise you will have to go all the way down to the sorting office to pick it up.
· Our standard service uses normal post and should be with you in the timescales above, but in extreme cases can take up to 25working days. You will be given a reference number but you may not be able to track fully.
· Express courier is fully tracked and available to selected countries and normally takes about a week. Please ensure you provide a local phone number in case of query. If your country is not listed then contact us for a quote.
· You may be subject to customs charges, which is out of our control. Please contact your local tax office for more information. As we are one big happy family, there will be no import duties for countries in the EU.
Important information
We normally use the HD25-1 mk II PRO basic edition – these are the same headphones as the standard edition but without the velour pads and pouch in the box. We can make you some using the standard edition but it would cost £20 more and to be honest the extra accessories are probably not worth that much (we sell the velour pads separately for £12.)
We are probably some of the world’s experts on the HD25series of headphones as we have modified and repaired thousands of pairs. If you check our Youtube channel we have even dismantled the headphones blindfolded to prove our skills, so if you have any questions no matter how technical we should be able to answer them and we also take care of the warranty on them. In the unlikely even something goes wrong with your headphones inside the warranty period you just need to send them back to us, Sennheiser then supply us with the parts and we repair, them check them and send them back out to you. But if you check forums and stuff online you will see that the HD25 are pretty bulletproof so we get hardly any issues.