• All item will be shipped from by ShangHai, China, Send by China Post e-Packet, about 7-15 business days delivery.
• We will ship to the address you entered during checkout process, rather than your PayPal shipping address.
• Items can be combined into one invoice but the total shipping fee will be the sum of each item's shipping & handling charge.
  
  

• Only acceptable payment method: PayPal. Do NOT bid if you're not able to pay via PAYPAL.
• After you won an auction or used the BUY NOW option, an invoice will be emailed to you. This invoice, provided by Channel Advisor, is your access to which you are required to make your PayPal Payment. 
• Please do email us if you didn't checkout via our Channel Advisor system, Otherwise your payment might be ignored.
• Bidding on multiple auctions? If you are bidding or ordering more than one item, please wait until the auction has finished or until you have finished ordering all your items. After each auction won or additional item ordered, a new invoice will be sent. Always use the most recent invoice emailed to you. This invoice has all your items listed and combined into one order. Combine shipping discounts will be applied for multiple purchases where applicable. 
  
  

• Return is accepted within 14 days after the buyer's receiving the item. 
• If this item is defective upon receipt, customer has up to 14 days from date of receipt for exchange of a new one.
• If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or we will refund your payment.
• Unused/unopened merchandise will be fully credited.
• Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase.
• Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange.
• After getting the returned item, we will refund the customer at the item's price
• Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
• We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
• I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
• My goal is to make sure you are a happy customer and pleasant shopping with us.
• When you shop with us, your satisfaction is our #1 priority. 

Customer Service:

• Welcome to our store! We are a professional worldwide wholesale company, with our own factory located in China.
• We will reply your message within 24 hours Mon-Sat, and 48 hours on Sunday

Feedback:

• We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.
  pls contact me first before you leave Neutral or Negative feedback. i will do my best to solve the problem, thanks!