Family Owned & Operated
We have been a family owned and operated sterling silver & fine jewelry business for over 50 years and we have been selling on EBay for over 10 years. Customer service is the foundation of all that we do. Our business is based on old fashioned values - honesty and integrity, and all of our items are backed by our 14 day money back guarantee. We sincerely appreciate the opportunity to earn your business.
Personal Service
A variety of services is just a moment away. Whether you desire assistance with a silver or jewelry purchase, choosing a gift for a loved one, identifying a pattern, or even selling your silver - we hope to be your trusted source.Enjoy your visit!
Payment is due within 3 days of purchase. We accept payment by: Paypal and all major credit cards.
SHIPPING
We take great care packaging every item to ensure safe shipment to you. Shipping is free in the Continental US. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.
DOMESTIC SHIPPING:Domestic shipping is FREE on all items.
Signature is required on all orders over $750 (per EBay policy).
INTERNATIONAL ORDERS: It is our pleasure to work daily with clients around the globe.The shipping charges only cover the shipping cost from the United States to your country. Any additional import duties, customs fees, or taxes are not included in the item price or shipping cost. These charges are the customer's responsibility. Please check with your country's customs office, postal office or local shipping office to determine what these additional costs will be prior to purchasing.
We ship via USPS PRIORITY INTERNATIONAL. If you prefer to use another alternate shipper, please contact us with details prior to bidding.
Customs: Each International order will be declared for the full value.
CUSTOM MADE ITEMS
Custom made pieces are made from an original piece in your pattern that are not otherwise available or difficult to find on the market, especially in discontinued patterns. Now that many sterling patterns have been discontinued, custom pieces have become a staple in the sterling silver industry and are widely offered by mainstream sterling flatware dealers.
Custom orders are made-to-order and ship within 5-7 business days.
TERMS & CONDITIONSWe guarantee that the goods are as described in the above listing. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we will be happy to help.
International Buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Wisconsin 5.25% sales tax and Illinois 6.25% sales tax.
In a rare instance of a typographical error on price or in a description, we reserve the right to cancel and refund your order. Similarly, if an item is not available due to a stock discrepancy, we will refund your order.
Any item returned or unclaimed after our stated return policy will incur a 30% restocking fee.
We offer a 14 day hassle-free return policy. Please contact us before leaving feedback and we will work with you to resolve any issues.How do I return my product?
Returns or Exchanges must be returned within 14 Days of receipt. Please contact us through EBay messages or EBay's automated returns system.
Enclose a copy of your receipt and and return details, and send to:
Antique Cupboard, Attn Pam
W232S7530 Big Bend Drive
Big Bend WI 53103-9686