Features
Free
return Shipping*
Free return shipping will be provided for items within 30
days of purchase and that have received troubleshooting assistance by Marey
technical support. Free return shipping will not be provided for incorrectly
installed units or mistaken purchase. Ecostoredepot reserves the right to
refuse return shipping for any unit that does not follows these guidelines.
Eco Store Depot is a customer driven business with over 10 years selling experience on the internet. We have over 12,000 satisfied customers and have sold products around the globe. We run our business under 3 simple principles: 1. Customer Service is our driving force 2. Items are shipped quickly to ensure speedy delivery 3. We accept returns within 30 or 60 days (your satisfaction is our goal)
We only accept payments through PayPal. It supports Visa, MasterCard, Discover, American Express, or Echecks. Paypal is a secure online payment method. Payment must be received within 4 days after purchase. If you have difficulty paying for the item, please contact us through eBay's message system.
Items are shipped via our multiple warehouses throughout the US. Items are shipped using UPS, FedEx, USPS and Canada Post according to availability, destination and mailing class. We ship all of our packages within 1 business day of confirmed payment of your order. Some items have 2 day shipping options and all items have optional overnight shipping. These optional shipping methods have additional charges and can vary according to distance and item. Please remember that even though we ship all items quickly once the item is shipped we have no control over the how fast the shipping company will deliver. If you receive an item that has been damaged during shipping please notify us as soon as possible.
We contact successful bidders/buyers through ebay messages. Email notifications are sent to buyers after items are shipped. After receiving the item, please kindly confirm receipt by leaving feedback for us at ebay. If you have questions about your purchase, please email us for customer service before leaving negative feedback. Communication can help to solve 99.9% of problems. If you contact us through the eBay Message System we promise to reply within 24hrs.
All items come with a 30 or 60 day money back guarantee. In order to honor the guarantee it is very important that items are returned in their original state. All refunds are effected within 24hrs. of receiving returned merchandise. Most returns require an RMA number in order to be processed. If you feel you need to return your item please DO NOT return the item without contacting us.
Your own return desk 24/7 |
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