• Items typically ship same - 1 business
day after payment is received. (Monday-Friday) All orders placed after
2pm on Friday will be delivered the following Monday. Unless, of
course, we're kicking it into high gear & working weekend overtime!
•
All of our items are direct from manufacturers, which means they arrive
with tags and/or in cello wrapped bags. Occasionally, we receive tops
& dresses BRAND NEW on hangers. Please be advised that they do not usually come tagged when they arrive this way.
•
We try to respond to questions as quickly as
possible & customer service is our top priority! Please reach out
if you need any assistance or have questions and we will get back to you
as soon as possible. If you have not received a response within 24
business hours, please feel free to send a follow up message.
Dedicated customer service hours: M-F 9-5 EST
•
Feedback is so important to us! We value our customer input & we
are always working to make sure our sizing is correct, our brands are on
point & our customers enjoy their experience with us.
A LITTLE MORE ABOUT THISTLE & FINN:
Thistle & Finn is a modern online boutique that carries a curated,
chic selection of indie brands our followers have grown to know and
love! We believe that you shouldn't have to compromise comfort OR
quality to be a trend setter. You CAN have it all!
Be
confidant when you purchase from us that we've dedicated our business to
finding the best products for our collections & our customers.
Please check us out online & feel free to drop us a line saying
"hello"!
Let's get social! Find us on social media and follow us to keep up with the latest exclusive news, events and discounts!
Thank you for being a valued customer!