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SHIPPING RETURNS PAYMENT

Orders are processed on business days only. Orders received and payment cleared before 1pm will be processed the same day anything after 1pm will be processed the following day. If an order is placed on a weekend or public holiday the order will be processes the next business day.

We post with Australia Post, you can expect to receive your purchase between 2-14 days following Australia post guidelines

If you need something urgently please choose Express post at checkout

We want you to be 100% happy with all your purchases from The Party Doctor. If you are not completely satisfied with any of the goods you have purchased from us, notify us immediately and return them to us within 30 days for a full refund. Goods must be received in original condition and packaging with all components intact, we will not be able to refund on any damaged packaging or products. Ensure you include full order details otherwise your refund may be delayed. Once your return or exchange has been processed, we will return any monies owing to you into the original payment account

Any additional return postage costs will be the buyer’s responsibility. It is the buyer’s responsibility to ensure items reach us in good condition

Returns policy does not apply to sale items

We accept Paypal

ABOUT OUR COMPANY

We are committed to supplying the best shopping experience for our customers, providing everything to create the perfect party atmosphere — from costumes,decorations, glassware, masks and wigs to make-up, themed party supplies and novelty products — and we cater for all celebrations including weddings, Halloween and Christmas.

Constantly sourcing new products from our wholesalers here in Australia and overseas to add to our wide range of unique party supplies, The Party Doctor never sleeps!