General Store Policies

We are committed to providing each customer with the highest standard of customer service.

Communication is done via eBay so it is important to check your eBay messages and to have you eBay registered email address up to date.

We are required to collect state tax from NY state buyers.

The advertised price is our current lowest offer & reflects any applicable manufacturer instant rebates. There is no price protection. Purchasing this item means you agree to the above final price regardless of future price changes.

We do not sell to resellers. We reserve the right to cancel orders made by resellers.

We do not ship to freight forwarders or any forwarding agent (Aramex and such). We ship only directly to buyers. We will ship only to a customer’s own private shipping address. – also in shipping

Digital SLR sales are limited to the quantity of one per customer. If you want to purchase more than one, please contact us first

Warranty information: unless otherwise specified, DSLR cameras and camcorders are covered by a manufacturer 12 month limited warranty – mail in service within the USA. For additional information regarding warranty coverage please contact us.
For longer coverage which also includes Accidental damage coverage against falls, spills and more, please visit our eBay store.

Failure to meet with our store policies may result in a delay to handling and processing your order.

A valid phone number is required for all orders. It is required for shipping and may be used for payment verification.

Please commit to buy only after you decided to purchase & you are ready to pay.

Purchasing from us means you read, understood and agreed to all our policies.

Payment Options and Policies

Immediate Payment via PayPal is required for this item.

We can only ship to the address we receive from PayPal.
We cannot ship to any address you give us over the phone, email or eBay message. Please make sure you choose the correct address when you make the payment.

Customs & Duties
International buyers are responsible for any and all customs, duties taxes and brokerage fees to be paid to the courier or government. Please contact your local customs office with further inquiries in this issue. Get It Digital assumes no responsibility with respect to any tariffs, duties, or any and all other charges requested or required by destination countries.

Shipping Policies

If you are shipping to Alaska, Hawaii or Porto Rico, you must choose 2nd day or one day shipping. Please note that due to FedEx restrictions some destinations may take 2-3 business days, even if you choose overnight service.
All buyers from other US territories around the globe please contact us for shipping info and quote.

No PO Box and APO/FPO addresses at this time.

We will ship to your PayPal listed address.

We ship directly to buyers. We will ship only to a customer’s own private shipping address. If you need to use a freight forwarders or any forwarding agent (Aramex and such) you have to contact us for confirmation.

Packages of value higher than $250 require a signature upon delivery.

We will email you once shipped.

We cannot ship on weekends and we do not offer Saturday, Sunday or holiday delivery.

We cannot reroute a shipment after it has left the warehouse and we cannot add special instructions note for the carrier.

If your package was damaged during transit a claim needs to be filed with the carrier. You must keep the box and all packing material for the carrier to inspect. Please contact us if you have questions.

International buyers are responsible for any and all customs, duties taxes and brokerage fees to be paid to the courier or government. Please contact your local customs office with further inquiries in this issue. Get It Digital assumes no responsibility with respect to any tariffs, duties, or any and all other charges requested or required by destination countries.

A valid phone number is required for all orders. It is required for shipping and may be used for payment verification. Please make sure your info on eBay/PayPal includes a valid phone number.

Return Policy

If there is any problem with the item please email us before leaving feedback. We solve all issues.

All returns must be approved before you ship any item back to us.
if you ship an item back to us without contacting us first, we will have to refuse the package & it will be returned to you.

Shipping and handling charges are not refundable. All returned packages will be charged return shipping.

Returned items are reviewed by us upon receiving them and must be sent back to us in exactly the same condition as they were sent to you. All items must be in the exact same condition as we sent them and in original unopened boxes. All internal packing materials, instruction manuals and all additional items and accessories must also be included for any replacement, exchange, or refund. The restocking fee for items that comply with these requirements is 5%.
Any item that does not meet the above conditions is not eligible for a return.

Refusing a delivery is not an acceptable way to return it. All returns must be pre-approved. Refused packages will be treated as an unauthorized return and will be charged 5% restocking fee + double the shipping cost (the carrier is charging us for both ways). Make sure we authorized your return.

If you have any questions regarding our return policy please contact us

Contact Us

Toll Free: 1.877.528.4432
International: 1.718.554.7299
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