We ship the products within 1 business day after your payment has been cleared ( Sun. & Public holiday excluded.) Please make sure the address given is deliverable for we are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer.Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy. Local pick up is not available

PayPal is our only means of payment at this time.If your payment is Paypal eCheck, we will ship the item only after eCheck has cleared. All payments are expected immediately after the winning the auction. If you want to change the address, please let us know before or when making a payment.

We offer 100% guarantee on our items with exchange or refund "No Questions Asked". All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the products back.In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.

Please contact us anytime through ebay messaging system. We only strive for 5 star positive feedback and will try our best to offer the best service to you. Please contact us for any issue before leaving negative feedback or opening a dispute. we will respond with a solution fairly expenditiously.

We offer a 1 Year warranty on all hardware issues for our computers. Warranty covers hardware issues only and excludes problems caused by abuse or tampering with components. Installation issues with products purchased elsewhere will not be covered in our warranty. Problems from installing internet service need to be directed to your ISP (Internet Service Provider) directly. Warranty does not cover any software issues and unauthorized repairs/upgrades. We strive to bring you the best experience possible with our store and our products. If you experience any difficulties, please feel free to contact our customer service department by Sending Us a Message Through EBAY. If your problem cannot be resolved by our service department, we will arrange to receive your item back from you for repair or replacement. All returns require a RMA (Return Merchandise Authorization) number, which can be obtained by contacting us through EBAY MESSAGES. . Swapping internal components in computer systems will void the warranty.