Everything you need to know

About the decal (sticker)

  • Quality : The decal is made and cut from high end Ritrama vinyl.
  • Suitable for : Indoor and outdoor use.
  • Suitable on : Clean, smooth & non-porous surfaces (painted wall*, glass, plastic, aluminium..)
  • Manufacturing : Each decal is made to order, so when you receive it, it’s brand new!
  • Application : All our decals are provided with easy to follow step-by-step instructions.

*Please allow 21 days before applying to newly painted surfaces.

Item image (not to scale)

Ordering your decal (sticker)

  • Select the size.
  • Click 'Buy it now'.
  • Finalise your payment through PayPal.
  • Add a note or directly message us with the colour and finish you would like (see below).

If no colour and/or finish is requested the decal will be sent out in the standard colour and/or finish for the design which is black and/or matt.

Pick your colour & finish

Payment

  • We only accept payment through PayPal.
  • Payments via credit/debit cards can be made through Paypal.
  • This order will be processed within 1 working day of a cleared payment.

Shipping

  • Items are shipped Free of charge for UK mainland customers via a tracked service.
  • Items shipped overseas are via Royal Mail International Signed and cost an additional £9.99.

*Please note for overseas and expedited shipping - decals which have both dimensions greater than 85 cm will be sent as two parts with full instructions on how to join**

Returns

  • If for any reason you wish to return your decal, you can do so within 30 days of receipt and must be returned in its original condition and original packaging.
  • Refunds are given only when we receive the item.
  • Return shipping cost is the responsibility of the buyer.
  • We do not accept returns for personalised decals.
  • We do not allow returns for decals if you have made a mistake as we are not at fault, full instructions are provided.
  • We do not accept any responsibility in any damages done to any surfaces with our decals as a test sticker is provided to make sure it is suitable to apply to the surface.

Customer support

Customer satisfaction is very important to us. We are dedicated to making sure you have an pleasant and efficient shopping experience with us. If you have any queries, please contact us and we’ll be more than happy to help!

If for any reason you are not happy with our service, please contact us before leaving negative feedback and give us the opportunity to resolve any issues you may have.

Thank You For Shopping With Black Lotus Designs