30 Day Hassle-Free Guarantee
We offer a 30 day money back guarantee. This means that for the 30 days following your purchase of any item(s) from DealTwist you can return or exchange your item(s), provided they are unused and in their original packaging. View our full returns policy here.
Returns
If for any reason you would like to return an item within 30 days of receiving the delivery you should do the following:
Inform us via ebay that you wish to return the item(s)
In the event of damaged goods we shall arrange for a carrier to collect the items from you and return them to us (at no cost to yourself)
In all other circumstances you shall be responsible for return postage/courier charges
In order to quickly identify your return, please make sure to reference your name and order number in the return package.
Please note:
1. DealTwist cannot be held responsible for non-delivery of returned goods so we recommend you get a certificate of posting from the Post Office or Courier.
2. If, for any reason, you aren't happy with your purchase please let us know within 30 days. We will refund unused item(s) that are received in re-saleable condition however, you will need to pay for the return carriage.
If collection of an item is required, we will charge you the cost of collection (up to £100) which will be notified at the time of cancellation.
In order to quickly identify your return, please make sure to reference your name and order number in the return package.
Please return your items to:
23 Bridgetown Road
Stratford Upon Avon
CV37 7JH
UK
