• We accept PayPal, Visa, Mastercard and Debit Cards.  
• PayPal Payments must be from a verified PayPal account.  
• If your payment is not from a verified PayPal account we have the right to void and cancel your order
• In the case the incorrect address is entered during checkout we cannot make edits to the address, but we will fully refund you upon request so you can reorder with the correct address
• We do not accept any other form of payment (no exceptions)
• For "Buy It Now" Listings, payment is due immediately. "Auction” listings must be paid within 2 days

• NV customers will be charged 8.15% sales tax

• We ship items Monday through Friday- we do not ship on weekends or holidays.
  Standard order processing time: 1-2 business days from date of cleared payment. While we try to get all orders out the same or next business day, we will notify customer of any delay that may happen.
   
• Overnight orders are processed next business day.
  Tracking #'s will be emailed when shipped and can also be found in order details.
  Estimated order transit time: 2-8 business days from shipment date.
  Total Estimated Delivery time: You should receive your item in a minimum of 4 days and a maximum of 12 days.
  Shipping arrival dates provided by Ebay are estimated, can vary and are not guaranteed.
   
• Domestic Shipping
  Most U.S. orders ship through USPS. We reserve the right to change carriers.
  Some orders require a signature for delivery (e.g. USPS Priority Express). Notification to authorize us to waive signature if you are unable to be available to sign must be included in note to seller at time of payment
   
• International Shipping
  Free shipping is for U.S. addresses only.
  All international shipping includes insurance.
  Please note customs delays do occur occasionally and our out of our control.
  Buyer pays actual shipping charges based on location.
  Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility.
  We do not mark merchandise values below value or mark items as "gifts".

   

• Returns are accepted within 14 days.
• All returned items must be in original condition- unused/uninstalled/unworn including unopened packaging and all paperwork.
• Open packages subject to minimum 20% surcharge. Items with damaged/missing packaging will not be accepted. 
• Due to safety/legal concerns, items that have been mounted or installed will not be accepted.
• Please double check for correct size, color and model prior to purchasing.
• Shipping charges are not refundable. Actual amount paid by us will be deducted from refund amount. This applies to paid and free shipping listings.
• Buyer is responsible for return shipping costs, except in the case of defective, damaged or mis-shipped items. Damage after use does not make an item defective.
• Please contact us for a Return Merchandise Authorization (RMA) number prior to sending. We ask that you provide a tracking # for your protection. Items without a tracking # will be refused.
   

About Us
We are passionate cyclists motivated by growing the sport we love.
If you are satisfied with the service and item won, we ask that you please leave feedback and 5 stars in all 4 categories as confirmation.

If you are not satisfied with any aspect of the transaction, we ask that you please contact us BEFORE leaving feedback so we can immediately remedy the situation. Our promise is to do everything possible to satisfy you!

Read More About Us

  Contact Information

• Vegas Velo Bicycles
  691 N Valle Verde Dr, Ste 130
  Henderson, Nevada 89014
  United States

•  FOR  FAQ CLICK HERE