ARRIVAL TIME - All orders are shipped from Houston TX, expect to get your order within 2-5 business days for your order to arrive depending on your distance in USA.
GUARANTEE - We accept returns and exchanges within 30 days of purchase.
BUY WITH CONFIDENCE - We have been operating in Texas for 15 years, message us through eBay message service if you have any question or concerns.
*Make sure the address is correct
*If a package is returned to us because of an address problem, you will be charged via PaPal for the reshipment of the package when the package is returned to us.
*Items will be shipped within 1 business day on payment received.
* We ship to the address which authenticated by PayPal only.
About Payment:
* We accept PayPal only. Please pay immediately.
About Returns:
* All products from our store are subjected to one month warranty.
* Must be returned inside a shipping bag to protect the shoe box and all shoes must be returned in brand new condition. Please try shoes on carpeted surface to avoid any damage. Please don not stick labels on shoe box. We cannot accept returns for used , dirty , or damaged shoes.
* If you are dissatisfied with our item or service, then please follow the good eBay practice to contact us by ebay message before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner.
* All return shipping is paid by the: BUYER. We are not responsible for size problem and shipping charges for any returned items. Items returning will get full refund LESS shipping and handling cost. Please contact us to begin this process.
*Listings under " free shipping " are subjuct to a 15% or $5 restork fee, whichever is higher.
* Please ATTACH your eBay information to returning item to accelerate processing. We process exchange or return issue in 48 hours usually in business day.
About Feedback:
* Please give us ebay message before leaving any 1 or 2 ratings, neutral, negative feedback or open any dispute.
* Dear buyers, we appreciate your business, if you are satisfied with our service,please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS".
* We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem.
* If have any question, Please contact us by eBay message(no e-mail). Reply within 24 hours.
* We try our best to reply to your message as soon as possible, however, due to high volume of daily incoming message and time zone difference,we may not be able to reply your message immediately.
