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Terms of Sale
All items offered on ebay are fully guarenteed and described fully in our listings.
Return and refund policy is clearly defined and is final in all trades.
About Us
We are an established 'bricks and mortar' business with 3 shops in the South West of England and have been trading for over 15 years.
We aim to offer competitive prices on ebay by buying in larger quantities and therefore passing the savings on to ebay purchasers.
Payment Methods
UK
Paypal, Postal Orders or cheques.
WORLDWIDE
Sorry but we can only accept paypal.
Payment must be received within 3 days of sale end in all cases unless otherwise agreed.
If payment is not received within this time then a non paying bidder alert will be filed and the sale will be cancelled.(Please contact us if payment is going to be delayed to prevent this form happening). In the event of a non paying bidder then we would do the following :
Day 3 - Send you a reminder email if we have not received information from you regarding a delayed payment.
Day 7 - Report you to ebay as a non paying bidder and lodge a claim for re-imbursement of fees - please be aware that this can lead to suspension from ebay.
Postage and Shipping Details
The winning bidder is responsible for all p&p costs - these costs take into consideration materials used such as bubblewrap - tissue paper - packing tape - labels - padded envelopes etc as well as the actual postage charge. If you are not happy with this fee please do not buy or bid.
All goods paid for by paypal will be shipped within 24 hours of payment received(excluding payments made on Saturdays & Sundays and bank holidays, which will be posted on the next available working day).
All goods paid for by postal orders will be shipped within 24 hours of receipt of payment.
All goods paid by cheque will be dispatched within 24 hours of payment being cleared - usually 3-5 days.
We obtain proof of posting for all items dispatched. Due to Paypal chargeback rules we regretfully have to insist on signed for delivery for all orders outside of the UK which is included in the price shown for shipping.
UK - As our items vary in size and weight our postage rates are rarely the same for any 2 items. Postage costs will always be quoted with delivery options whenever available.
WORLDWIDE - If item is available for worldwide shipping we will always quote - if no option is listed it means the item was too heavy for an economical postage method.
Contact Us
We value your custom and should you have any questions please feel free to contact us.
Please contact us via email at any time and we will do our best to reply within 12 hours.
We will leave positive feedback for all sales once we have been notified of receipt of your items via the feedback system.
