Combining Period

Payment must be made within 4 days of winning the first item, that is, within 1 day after the initial 3 day combining period.
 

We use eBay's "Unpaid Item Assistant" software, which will automatically file unpaid item cases after 4 days of auction close. If you need more time for any reason, please email us and we will manually update the software to allow you more time.


 

Customer Support

For us customer satisfaction always comes first: Check out what our customers say in our feedback ratings! However, if for any reason you feel unhappy with our products or service, please see our easy Return Policy below and email us at the email ID will get from eBay.

Don’t forget to leave a positive feedback along with a 5 star rating on your purchase. A satisfied customer is our top priority and your feedback forms the back bone of our success. We are committed to maintaining a high standard of service to our customers.

 

If you are happy with our service, KINDLY LEAVE US A POSITIVE FEEDBACK WITH A FULL 5 STAR RATING.

Return Policy

Our business goal is simple : We Provide our customers with Stunning Gemstones at Affordable Prices. We provide a 100% Satisfaction Money-Back Guarantee on all our items.

However, if for any reason you are not fully satisfied with our product, you are free to send it back for a replacement / refund of your winning bid. Please email us within 48 hours of receiving the product .You can then ship the item back to us within 30 days of receipt.

• Any item may be returned for refund within 7 days of receipt. Item(s) must be returned in original condition.

• Please give us an opportunity when you have question with item received, we have easy return / refund policy. Your communication is most important to solve the problem.

• We guarantee satisfaction on everything we sell sorry, we cannot reimburse shipping charges buyer have to pay return shipping charger in any case of return back of the parcel.

If You Have Any Question / Concerns or Suggestions, Please Feel Free to Ask Through 'E-mail' option.

Payment Methods

We accept Credit Cards (Visa/Master/Discover/American express), debit cards (Maestro/Visa Electron), e-checks and Direct Debits to your bank account, all via PayPal.

We only ship to your eBay / Paypal CONFIRMED ADDRESS, so please ensure you have the correct address during checkout. 

 

Shipping Method & Delivery Timelines

We only offer Expedited mode of shipment for item, as it is Safe and Insured with On-line Tracking - Registered Post / USPS Express Mail Service / EMS Speed Post depending on the destination country.

ALL ADDITIONAL ITEMS IN THE SAME ORDER SHIP FREE !!!

• We ship item(s) from India to Worldwide in 24 hr. (in working day ) after the payment was cleared.

• We use registered airmail (worldwide), which generally takes 10-12 days after dispatch depending on location .

• We also provide EMS : $20 - flat rate for an EMS, takes 5-7 days with insure and online tracking.

• In Rear cases it may take up to 4 weeks for delivery depending upon the destinations and costumes in your country.

• All packages have a duly filled custom declarations form in order to avoid any delay in custom.

• We also provide combine shipping when you buy more than 1 items from us.

• We provide you each item with individually packed secured with quality products to help ensure safety and undamaged delivery.

We accept no responsibility for shipping delays/errors related to incorrect shipping addresses provided by the buyers, customs clearances, local taxes & import duties.

Note : Import duties, taxes and charges are not included in the item price or the shipping price. These charges are to be borne by the buyers. Please check with your country’s customs office to determine these additional costs before bidding or buying. 

 

THANK YOU. PLEASE VISIT AGAIN.