HTC One X9 32GB Dual Sim FACTORY UNLOCKED (Fast Courier Shipment)+Wet Wipe

International Buyers - Please Note:

1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Remarks:
Courier may have surcharge for Non Residential area or Rural Area delivery.
It depends on your given shipping address. We will charge you accordingly.

IMPORTANT!

Please DO NOT COMPARE us with those Refurbished As New Seller.
We had trying our very best just to stay alive here with our insistence and persistence.
We only sell BRAND NEW.

1. Pronation are striking for delivering 5 stars customer services.
2. Pronation are famous for our fast service and shipment. With FedEx Priority UPS, DHL, and EMS, we can be fast but cheap.
3. Shipping delay owing to the customs or weather is out of our control and we should not be responsible for that.
4. We do not work on Sat and Sun, no shipping will be handled on Sat and Sun, We will not reply your messages on Sat and Sun.
5. Kindly accept that we have time difference, we are in HK.
6. We had stated clear our practice, please accept that we will reply your message within 24-48 hours excluding Sat and Sun.

READ BEFORE ORDER!!

Pronation is selling Parallel Exported Goods, We will do random check on our phones, so it maybe open sealed or activated.
But we guarantee all our phones are Brand New Original and Sim Free.

1. Pronation normally selling ASIA / EU / Middle East version, please make sure the 3G and 4G band width works at your place before purchase.
2. Pronation will need your written confirmation by response in eBay messenger with your agreement on payment tax and all other customs cost before we can send out your purchased goods.
3. Courier may have surcharge for Non Residential area or Rural Area delivery. It depends on your given shipping address. We will charge you accordingly.
4. We normally shipped by FedEx Priority / UPS or DHL but in some cases or countries that Fedex needs special documents. We will ship by EMS
   Please give us your phone number in the payment as it is necessary for Courier to deliver to your doorstep.

5. Pronation DO NOT ship to PO Box.
6. For any specific request like colors. Make sure you had remarked it in the PAYMENT or we will ship it out randomly. Our stocks are changing from time to time, the color and keypad style will not be available all the time. We will ship randomly if we cannot fulfil your request.
7. All remarks must be made in the PAYMENT as our shipping team is handling all orders according to the remarks in PAYMENT. Our shipping team is separated with our sales team. Shipping team may not have the information of our communications. Kindly understand.
8. We cannot guarantee all info including the pictures were exactly correct as those info are usually came from the supplier or online. Please ask if you have anything uncertain. We will be glad to help you out and get back to you fast.
9. Once order made, we will try our best to arrange the shipment within 24-48 hours, if in some cases the stock is not available, we will refund not later than 3 working days.
10. Pronation guaranteed all our phones are brand new original unlock phones in its original box packing with the same IMEI number.
11. Read our FEEDBACKS and you will see our great comments from customers, buyers are satisfied with our FAST SERVICE AND SHIPMENT.

Terms and Conditions

1. "Pronation" normally process all orders within 24-48 hrs after the receipt of full payment. For compliance payment detail, please refer to our payment method section in this auction.
2. Buyers from all countries will responsible for any brokerage fee, VAT, import duties and equivalent arise for the sales transaction.
3. Pronation's liability on each shipment ceases at the point of drop off or hand over to the courier service. If the item is lost from this point afterwards, "Pronation" will not take any responsibility.
4. Buyer must check carefully the packing of all received products at sight of the courier representative and make sure the packing are not damaged and there are no missing accessories or parts. No claims can be made even for insured shipment upon buyer had signed for receipt without checking carefully for any missing parts or accessories or even missing mobile phone main body in the package.

Product Compatibility:

1. Buyer should be aware that network dependent features and firmware issues are not covered by our warranty coverage. "Pronation" does not respond for any network dependent features and firmware related issue. Examples on network dependent features are MMS/GPRS/WAP/SMS/Messaging/Voice Mail Indicator/ Data Transfer/Network
2. Frequency as well as any other device operations that have interaction with their service providers. Buyers are responsible for ensuring the product's compatibility with their network operator / service provider. Any operation features on the product which is not listed above will be determined by "Pronation" whether it is a network dependent feature. "Pronation" has the right to make the final decision on whether a feature is considered network dependent or not. "Pronation" has the right to make the final decision on whether an issue is firmware related or not.
3. All items in this auction might not be manufactured intended for buyer's country or region who placing the bid. Therefore, the language specification on the device and manual might or might not fully support the language of your desire. In the event that an English manual is not available in the particular version that we shipped out, Pronation do not have the obligation to provide a copy of an English manual to the buyer. The product configuration and the related accessories might not be suitable or compatible in buyer's country or region. "Pronation" will not be responsible for any compatibility of the product and its' accessories in buyer's region or country.
4. No exchange will be granted on language version, firmware version, color choices and frequency. For mobile phone purchase, the keypad will support both alphabetic and numeric character. However, some versions or models possess additional language characters. These could be in Chinese, Arabic, or some other languages. Unless the buyer has specified their preference in their payment, otherwise "Pronation" ship it at a random basis. It is the buyer's responsibility to ensure their email reaches "Pronation".

Warranty Terms:

1. A 30 days warranty is granted to the mobile phones purchase offered by "Pronation" in this auction. No additional manufacture warranty presented.
2. The warranty offered is limited to the faults described below.
3. DOA-Dead on Arrival implies that the product either cannot be turned on or be ready in use after taking out from the box. Buyer must report this situation to the seller within 24 hours upon the item is delivered. If the item is not tested or examined by the buyer within the first 24 hours after the good is received, DOA returned policy would not be granted to the buyer. No further exception will be considered about the time issue. The 24 hours period starts at the item shows "delivered" from the courier service's tracking system. Replacement will be made on "DOA" item.
4. For DOA Returned, "Pronation" will repair the product for the buyer. A repair order may take up to 30 business days starting from the day when "Pronation" received the defective unit. "Pronation" has the right to make the final decision on whether a replacement or a repair process should be issued under any circumstances or situation.
5. Each mobile phone is undertaking by the warranty repair coverage. Only permanent fault that can be easily identified on every usage or access on that feature will be coved. The fault that described by the buyer MUST not be an intermittent problem. Neither network dependent features nor firmware related issues will be covered by our warranty repair coverage, regardless the problem is permanent or not. Please refer to our product compatibility section regarding on the description of network dependent features.
6. In the event that a replacement or repair is not granted to the buyer, the buyer will have to find their own repair source and is responsible for all the related cost and expenses.
7. Buyers are responsible for all cost including but not limited to shipping cost or duties if any of sending back the defective item to "Pronation" and getting back the replacement unit or repaired unit.

Shipping and Handling

Items basically ship within 48hrs upon receipt of payment.

1. All phones are in their original packing with outer shipping box for your greatest protection.
2. We shipped all our phones via Fedex / UPS / DHL or EMS
3. A tracking no will be sent to the eBay order page.
4. Buyer must check carefully the packing of all received products at sight of the courier representative and make sure the packing are not damaged and there are no missing accessories or parts. No claims can be made even for insured shipment upon buyer had signed for receipt without checking carefully for any missing parts or accessories or even missing mobile phone main body in the package.
5. Courier may have surcharge for Non Residential area or Rural Area delivery. It depends on your given shipping address. We will charge you accordingly.

Return Policy:

1. All return product is subject to the approval by the seller. Returned items without an approval RMA (Return Material Authorization) number from "Pronation" will not be processed. Any shipping and handling expenses result on those returns without approval will be responsible by the buyer.
2. "Pronation" will examine and test for the defective claim that was made by the buyer upon receiving the said item. Unless "Pronation" can reproduce the same fault indicated by the buyer, otherwise the return will not be accepted. In the event of returning the product, buyer is fully responsible for the product's safety return to us. Item must be received within 7 days after the issue of RMA.
3. The return merchandize should include the RMA number that was issued by "Pronation", buyer's eBay ID, item number, full name, shipping address, contact phone number, and the reason for return. All accessories and manual must also be included inside the package as it was originally received by the buyer. Return merchandize should be double boxed and well packed. Any missing parts, damaged items or inappropriate information will not be accepted.
4. Any unidentified return which is aged over 14 days,"Pronation" will have the right to dispose such item without notifying the buyer. No replacement will be issued on those unidentified return once it has been disposed.

Feedback

1. We will leave positive feedback to honest buyers when payment is cleared.
2. Please leave us positive feedback when you received our parcels in good order and satisfy with our service.
3. Please do not compare us with those selling refurbished as new seller. We only sell BRAND NEW.
   Please send us eBay message when a problem occurs and give us reasonable time to resolve the problems before opening a case. We are here to help you, we believe we can solve all problems with our honesty and sincerity.

Seller's Liability:

1. "Pronation" will not be liable for any personal injury, physical injury, and damage caused by the product auctioned off above. For safety handling and operation on the product, please consult instruction manual comes along or contact manufacture directly. Any recall on product by manufacture will not be handled through "Pronation". Buyers should contact the manufacturer directly for any related questions or inquiries.
2. "Pronation" do not have any obligations in providing any technical support on the sold product. Please contact the manufacturer or your service provider direct for technical and product assistance.
3. Any transaction dispute between "Pronation" and the "buyer" will be made and handle through our legal consul. Email us at gm@38mobile.com for any questions regarding on the above terms and condition.