About Us
We are authorized online channel partners of Speedway Surgical Co., Delhi, India. A reputed name in medical & surgical industry since seven decades, an ISO 9001:2008 & ISO 13485:2003 certified company manufacturing & exporting quality surgical instruments & appliances worldwide.
Payment Policy
# PayPal is Accepted & Preferred - We accept payment through PayPal as it is safest and quickest mode of payment which not only enables us to expedite your shipment speedily but also protects every one's interest.
Shipping Policy
Orders will be dispatched from our location in India within Two to Five working day once the payment is cleared. Although, we make every effort to ship the items within one day. We use India Post Recorded service for Free economy delivery.
Approximate delivery time for economy service* :
UK, USA & Singapore : 8 - 16 days
Europe : 10 - 20 days
Rest of World : 15 - 30 days
* Timelines mentioned are working days based on the recent feedback from our buyers and not guaranteed. Delivery times vary during peak periods and subject to factors such as customs clearance and handling time by Postal departments.
All International shipments are subject to customs clearance.Buyers may be subject to additional charges for customs clearance. Customs duty charges are not included in the price shown above and are to bepaid by the buyer at time of delivery.
General Policy
If you have a question about a part you should contact us before buying. We will surely try to reply you within 24 to 36 hours.
We are proud to offer you the best price and fastest service for all your aftermarket Lighting needs. In order to keep our prices low, we have the following purchasing policies:
Shipping and Billing:
Ø We only accept payment from confirmed PayPal addresses
Ø Purchases are shipped within Committed time period, tracking numbers will be emailed immediately after shipment
Ø We use the Fastest courier services specific for every region
Returns:
Ø If an item arrives damaged, it must be reported to us immediately, so that we can correct the situation.
Ø No claims will be accepted if reported after 7 days from the date package received.
Ø Please email the digital pictures of the damaged or faulty item
Ø Any shipping, installation, or incidental fees are non-refundable.
Ø Items that have been installed or altered are non-returnable.
CUSTOM POLICY
Custom / Duty charges will be paid by buyer.
Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer's responsibility. Please check with your local customs authority to determine these additional costs prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up — please do not confuse them for additional shipping charges. Indian merchants are unable to mark merchandise values below actual purchase price or mark international parcels as "gifts" — Indian and international government regulations prohibit such practices.
Refunds
If there is a refund, due to any other reason, we will process the REFUND DIRECTLY INTO your PayPal account. PayPal Unique Transaction Id FOR THE REFUND amount processed will be provided to you via eBay messages.
Support & Feedback
We are super excited to get your Feedback on the product/s and your experience shopping with us. If, for some reason, you are unhappy with our product/service or have suggestions on how we can improve, let us know!
We do everything in our control to provide a world-class service. Please write to us before leaving a neutral or negative feedback or opening a case, and we will sort things out faster than eBay Resolution Center.