Postage; The price includes shipping by Royal Mail 2nd class. Should you require an item sooner, 1st or next day postage by Royal Mail is available at an extra charge.
All remote or off-shore locations will incur additional charges as set out by the carriers.
These items will be and posted with the view of protecting them as much as possible and as we would expect to receive them ourselves.
World wide shipping is available at a reasonable cost for the majority of items where it is feasible to send.
BIRMINGHAM REPTILES AND PETS LTD thank you for your interest. Please feel free to check out our other items for sale in our eBay shopmand if you have any queries, or are looking for a product but cannot find it, please do not hesitate in contacting us.
RETURNS POLICY; Any returns need to be notified within 30 days of receipt (there are no returns on live foods).
If an item is broken/damaged in any way then the return postage will be covered by ourselves once the item has been received and inspected. You may then either have a replacement if one is available or a full re-fund. If an item is not damaged/faulty, the return postage is paid by the customer. We do try and make our descriptions as accurate as possible to minimise any risk of confusion or of an item being "not as described".
All orders processed over week-ends or bank holidays showing dispatched, will be shipped on the next available working day