Accept PayPal Only.

PayPal payments MUST have a Confirmed Address

This Item Ships To:

• This item can only be shipped within the continential United States, no exceptions.
• The shipping rates listed are only for residential or commercial destinations in the continental 48 United States. If we ship to other locations it will be listed and it will require an additional shipping charge, please ask us if there are any questions.
• We only ship the item to the Paypal Verified address that is sent to us at the time of checkout. Please verify the correct shipping address in your PayPal account before making your payment. If we ship your item to an old or invalid address and you are not able to locate the item, we are not responsible for shipping a replacement.
• Currently, we do not ship to APO/FPO/PO Boxes
• Most of our items are shipped via UPS or USPS mail.
• Shipping time during holidays may take longer than normal.
• Many of our items can be shipped 2nd Day and Overnight. Overnight charge is always double of the second day charge, regardless of what the listing states. If the listing indicates otherwise, please ask us first.
• For expedited shipping, the order must be placed before 1pm Central Standard Time to insure that your item goes out that day, otherwise it will leave the following day.
• Most of our orders ship within 1 business day. 99% of our order ship within 2 business days. Occasionally, specific orders will require additional processing time and may be delayed further.

• For International customers, we only accept Paypal as the payment option.
• Any brokerage, customs, and duty fees associated with international shipments are the customer's responsibility and are not included in our shipping charges.
• If you are located outside of the continental 48 United States, please email us in advance to see if the specific item ships to your location. These orders are generally shipped within 3-5 days after payment is received. Please be patient as they are often subject to additional inspection upon delivery.
• For International Orders, a phone number is required for the customs documents. Failure to provide one will result in delays. No Invoices are sent with our shipments, if you need an invoice we can email one.
• For International Orders you must provide your phone number.

• Instant Paypal payment is the preferred method of payment.
• We also accept payment via PayPal, Debit Card, Visa, MasterCard, Discover, and American Express.
• We will only ship to the confirmed Paypal shipping address given with the payment.
• If you wolid like assistance on how to pay via PayPal or with your credit card, please email us
• For assistance changing your confirmed address, please contact PayPal directly at 1-888-221-1161.

• If you are returning your item for a refund, a 25% restocking fee will apply. All returns will be professionally tested before refunds are given.
• Specialitem will gladly accept your return within 30 days of the original purchase.
• No refunds will be given on items that have been opened or used; you can only exchange the item at that point.
• Shipping is always non refundable
• Return items must be in original box and include all of the original accessories. Fees will be applied for missing items (adapters, original box, harnesses, ect).
• Buyer is responsible for all return shipping costs to Specialitem. Specialitem will pay to ship the replacement item to you. If the exchange takes place 30 days from the date of purchase, the buyer is responsible for the shipping costs in both directions.
• All returns require an RMA (return merchandise authorization) number. Returns without an RMA number may be delayed or returned to the sender, please email us for your RMA.
• We only allow for even exchanges. Any exchange attempt for a different item will be subject to additional fees.
• Specialitem strives to maintain a goal of 72 hour service for all replacements. Delays may be incurred if lack of replacement inventory is encountered. We will contact you via email if such a back order happens.
• Items returned that are physically abused or damaged will not be accepted.
• All International Sales are final, the return/exchange policy does not apply to International orders
• The return policy does not cover damage due to improper installation, if an item was physically altered by you, or services performed by anyone other than Specialitem.