For a more prompt exchange/refund, please keep your invoice!
If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:
* Returned in original packaging.
* Returned within (14) days. This can be extended for special circumstances.
* Returned to us in re-sellable condition.
* Copy of invoice enclosed with merchandise.
* You must contact us for a RMA number and write the number on the package.
* You must return the goods to the warehouse(s) specified in the RMA, and it is the customer's responsibility to verify the correct return address before sending goods back. Any good shipped to the incorrect location will incur additional shipping charges. We are not responsible for any goods returned to the wrong address.
* Enclose a brief letter of explanation.
Merchandise returned for refund is subject to a 15% restock fee and all shipping charges. There is a minimum restocking fee of $5.00. Shipping charges are not refundable. If you return an item for a refund that had free shipping, a normal shipping charge will be deducted from the refund.
Returns and Exchanges NOT Allowed On AIR PISTOLS, AIR RIFLES AND ANY OTHER TYPE OF AIR GUN, SCOPES if they have been mounted, LEOPOLD OPTICS and other optics if the SEAL has been BROKEN, Items manufactured by CAS Hanwei, Floor Safes, UNDERGARMENTS, SWIM WEAR, SAFETY GEAR including harnesses, helmets, and ropes, Tree stands of any kind, Bows, Crossbows, First Aid Items
Any questions concerning an exchange/refund should be directed to our customer service department at Toll Free 1-888-900-HUNT (1-888-900-4868).
If the merchandise you receive is defective, call our customer service department for instructions.
Item Condition and Packaging
Items will only be accepted for return if the item itself and it's packaging are in new, unopened and unused condition. This includes blister packs and shrink wrapping that an item may come in be un cut and / or unaltered. Certain manufactures, like Leupold, will not allow us to take items back that the blister pack and or shrink wrapping have been opened.
In cases that we are unable to take an item back, you will need to contact the manufacturer for warranty work.