Shipping and Handling : We combine shipping for up to 8 business days from the first purchase and charge a flat shipping rate. Within the United States, shipping is $ 5.60 for USPS Priority Mail with Delivery Confirmation or $17.50 for USPS Express Mail. Worldwide, shipping is $23.95 for Priority Mail or $45.00 for Express Mail. We normally ship within 2 business days of received payment. Please notify us if you would like to combine shipping. Only free Priority Shipping.

Payment : Payment is required within 7 days of purchase. We currently accept payment through PAYPAL or credit card. Florida residents are subject to a 6.5% sales tax.

Return Policy : We offer a 100% money-back guarantee on all merchandise with a 14-day return policy for the full price of the item. After 14 days, returns can only be taken in the form of an exchange or store credit. Shipping and handling are non-refundable. All shipping and handing charges are non-refundable. Return delivery costs are the responsibility of the buyer. We will cover the cost if sending replacement/repaired items, If the stone has been damaged, altered in anyway after shipping we will NOT accept it.

Picture Disclaimer : We attempt to take pictures which most accurately and fully depict the stone(s) you are buying. However, different monitors display images differently and while we try to make sure that our pictures show the correct color on our computer, sometimes the pictures may have a slightly different undertone or shade than the real life emerald due to lighting, our camera’s limitations, or different monitor settings. Please understand and if you have concerns, ask before buying.

If you have any questions regarding your purchase, please feel to contact us by clicking on "ask seller question ".Our friendly customer service is always eager to help!