We have online and offline payment options for your ease and convenience.

PAYMENT CUTOFF TIME IS 12 NOON for same day dispatch

• Over the Counter bank deposit through BDO, BPI and Metrobank
• BPI Mobile Transfer, BDO Mobile Transfer
• Globe Gcash
• LBC Remittance, MLhuillier, Palawan Express
• Credit Card and Paypal no extra charges!

PAYMENT CONFIRMATION

We will only ship orders with confirmed payments. For Over the counter bank deposits, a photo of the deposit slip must be attached and sent to ebay message

For LBC and Mlhuillier payments, Kindly text the sender's name, Control Number, and amount to 09175293656

PAYMENT CUTOFF TIME

All orders placed must be paid and settled within 3 days. If you need an extension, please contact us. No reply + No payment will mean automatic order cancellation. For orders to be shipped the same day, payments must be confirmed by 12pm. 

Metro Manila SAME DAY DELIVERY

WHEN WILL MY ORDER BE SHIPPED?

ORDERS PLACED WITH AUTOMATED CREDIT CARD & PAYPAL CHECKOUT EXPRESS PAYMENTS:

• paid by 2pm Monday to Friday - Same day Dispatch
• paid past 2pm Monday to Friday- Next business day.
• paid by 12 noon Saturday - Same Day Dispatch
• paid past 12 noon of Saturday and on Sunday - Monday Shipping

ORDERS PLACED WITH BANK PAYMENTS

• Confirmed payment by 2pm Monday to Friday- Same Day Dispatch
• Confrimed Payment past 2pm Monday to Friday- Next business day
• Confirmed payment on Saturday & Sunday- Monday Shipping
• All orders paid on or before 2pm will be dispatched on the same day.

RUSH SHIPPING

• We do not encourange Rush shipping but we do try our best to meet your desired delivery date. We will not be held responsible for delayed delivery. Please order in advance at least 3 days before you need an item if you are located in Metro Manila, and 5 days if you live outside Metro Manila.
• What we can only guarantee is to ship your order the same day that you paid, when we say we will.
• Please refer to the shipping transit and delivery times and make sure to order in advance, and pay on time to avoid delay

DISCREET PACKING

• We ship all orders in discreet packaging making sure your privacy is protected.
• We ship all orders without any mention of "Lucky Doll Lingerie" and declare package as "clothes" or " accessories".

FREE SHIPPING

• All orders amounting to Php 3000 and up excluding Shipping Amount are eligible for Free Shipping through regular shipping.
• If you want to upgrade your Free Shipping to expedited delivery through LBC, let us know and
• Free Shipping is not applicable for international Clients ordering gifts to be delivered within the Philippines. Since we use LBC shipping for

ESTIMATED TRANSIT AND DELIVERY TIMES PER COURIER

• Metrowide Courier Metro Manila- next day to 2 business days except Sundays and Holidays
• Metrowide Courier Luzon Visayas Mindanao - 2-3 business days
• LBC Metro Manila - Guaranteed next day delivery
• LBC Luzon - next day delivery
• LBC Visayas Mindanao - next day - 2 business days
• SAME DAY DELIVERY FOR METRO MANILA ONLY . Upgrade shipping to same day by adding P250. Payment cutoff is 11am.

WORLDWIDE SHIPPING AVAILABLE We ship all our products worldwide. shipping charge is based on order weight. To get a shipping estimate for orders outside the Philippines, please email us with the list of products you wish to order so we can weigh and provide Shipping amount.

FOR INTERNATIONAL CLIENTS: HOW TO SEND GIFT TO ANYONE IN THE PHILIPPINES:

• Just place an order here in our ebay store. Provide your information under the "billing address" and the recipient's complete address and mobile number under the "Shipping Address" form.
• We accept international payments through Credit Card or Paypal only.
• We will only use LBC shipping for all International clients ordering gifts to be delivered within the Philippines. This is to ensure smooth transit for all deliveries with real time tracking.
• IMPORTANT: Please make sure to provide a working mobile number of the recipient and a confirmed address.
• Tracking numbers will be updated after the package has been shipped out.

Return Policy

PLEASE INSPECT ALL THE GOODS YOU ORDERED AS SOON AS YOU’VE OPENED THE PACKAGE. DO NOT DAMAGE THE ORIGINAL PACKAGING, CUT OR REMOVE THE TAGS, TRY-ON THE PANTIES, STOCKINGS, & OTHER ACCESSORIES INCLUDED IN YOUR SET OF PURCHASE UNTIL YOU KNOW THAT THE ITEM YOU RECEIVED HAS NO DAMAGE AND THAT IT PROPERLY FITS.

We thoroughly check all products for damage before dispatch, but in the rare case that we overlook and sent you a damaged or incorrect item, contact us within 48 hours after receiving your package. We will shoulder all the return and replacement expenses and correct the error the soonest. If there is no attempt to contact us via mobile or email within 3 days, all items are deemed correct and received without any problems.

Items that are not returned in original condition, with obvious signs of use are subject to NO REFUND, NO EXCHANGE, NO STORE CREDIT and will be returned back to the customer at the customer's expense.

ITEMS & RETURN REASONS ELIGIBLE FOR REPLACEMENT OR STORE CREDIT:

• buyer receives damaged or defective item
• buyer receives wrong item
• buyer ordered wrong size or item (subject to restocking fees)

RETURN REASONS WITH RESTOCKING FEES:

What is a restocking fee? A percentage of the item price will be charged for returning items received correctly as ordered, but will be returned by the buyer due to the reasons below. This fee must be paid before a customer’s replacement request is processed.

• buyer ordered wrong size or item, returned with tags attached in pristine condition 10% of the item price restocking fee
• buyer ordered wrong size or item, returned with tags cut. 20% of the item price restocking fee
• buyer changes their mind about a purchase and returns the item in pristine condition with tags attached & within the 7 days return window - 20% restocking fee, 80% Refund or store credit.

THE FOLLOWING ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE:

• Panties, Thongs, G strings and Panty girdles
• All kinds of Stockings & hosiery: thigh high, pantyhose, body stockings and tights.
• Nipple Pasties, nipple covers, Adhesive Bras
• Cosmetics and make up, body creams, lotions, perfumes, lubricants, and sex toys
• Ball gags and Bondage accessories for the mouth and genitals
• Items without tags, cut tags, reattached tags and not in original packaging
• Worn items declared as unused but returned soiled, stained and with signs of wear.
• items that have been laundered / washed.
• Items with lotion, glitter, reeking with smell of perfume, body odor, cigarette smoke & pet hair.
• All items purchased on Sale, or in reduced price. All items sold on Clearance are FINAL SALE.

RETURNS & EXCHANGE PROCESSING TIME - Replacement, are processed within 48 hours from receiving the returned items at the Lucky Doll Headquarters

RETURN REFUSAL - Lucky Doll has the right to refuse all returned items which did not meet the conditions listed in our Return Policy. Return Request should be made via your online account for faster processing. Items should be returned within 7 days of receiving the package. Please submit a return request and do not send back items without notifying us or you will risk losing your package.

Item in Original Condition - as defined: items that are unworn, complete with tags and accessories such as the gstring thongs etc. Packaged in original packaging with hang tags, label, insert cards,sticker labels, plastic or carton, zip locks or boxes.

Reimbursement on Returned Items - Damaged items returned are eligible for Exchange and store credit. At the event that a replacement is not available and the client does not wish to get any replacement, a refund will be issued to the client in cash through Banco De Oro, BPI, Metrobank only if order is paid through over the counter bank deposit. If paid via credit card/Paypal, payment will be refunded through Paypal/ back to the issuing credit cards. Store Credit may also be issued depending on the client's choice.

Store Credits - are amount added to a client's Lucky Doll account with monetary value that a customer can use to shop for products in the webstore. Store credits doesn't expire.

Our Story

Lucky Doll Pin-up Lingerie was born in Multiply one fateful day in October of 2006. Armed with her passion for the 40's and 50's Pin-up Americana culture, Ella Lim launched her lingerie boutique with bras, panties, swimsuits and shapers as her initial product lines.

Up to this day, Lucky Doll has remained the first Pin-up Burlesque inspired boutique in the Philippines, known to carry a wide selection of lingerie from waist corsets, chemises, plus size lingerie, shapewear, undies, swimsuits, romantic bath and body products to bondage accessories to Sexy Halloween costumes and US brand cosmetics.

Why choose Lucky Doll?

Quality products + Fast and Discreet Shipping + A Brand you can Trust.

With over 10 years of delivering personalized service and quality products, our company has grown without losing what made us great: Pin-upizing women of all sizes!

Our mission is to rewrite the definition of “Sexy” by empowering women with our products designed to build confidence and unleash every women's pin-up girl alter ego.