Buy with confidence!

We preferred PAYPAL only!

• Immediate payment is required after the Auction end.
• If payment is not received within 4 days, we will open an unpaid case to get our final value fee.
• We only ship to Paypal confirmed address, NO EXEMPTIONS.
• If you want to ship the item to a different address, please change your paypal primary shipping address first before you pay the item.
• For eCheque we will ship your item once your eCheck is cleared in our paypal. This may delay your shipment.

100% Success

We take great care in packaging for every item to ensure the quality shipping.

• All our products are NEW and NEVER USED.
  
• We ship the item within 1-3 business days upon received of payment.
  
• Estimated delivery time would take 8-12 business days via USPS First Class Mail.
• There is no tracking number, unless stated in the description.
• Strictly NO CHANGE OF ADDRESS. Make sure you change it first before completing the check out.
  Note: If you don't receive your item after 10 business days, please contact me immediately!

Store Policy

We accept returns under our terms and condition - If you received a wrong or defective item, please contact us first. Do not leave a negative feedback directly. It will make us lose the confidence in helping you.

If you accidentally bought the item, you have to contact us immediately or within 24hrs so that we can cancel your shipping, because usually we ship the item within 24hrs upon receipt of payment.

• All returns must be received within 16 business days from the date you receive.
  
• You must Contact Us within 3 days upon receipt of the item, and we must received your return item within 16 days from the date you receive it. If the item is in your possession for 5 days, it is considered used and will NOT be refunded or replaced.
• Restocking fee of 20% will apply for returns that is not due to seller's fault.
  

We offer great customer service.

Your satisfaction is our main goal. Contact us FIRST before you open a case/dispute. Give us a chance to resolve any problem you have. We will do our best to help you.

• You can contact us through eBay message only. We don't entertain emails in our personal email address.
• Any suggestions, comments and concerns that you may have, we are here to support you.
• Our customer service is open 5 days a week. 8 hours a day.
• Our working schedule is from Monday to Friday. (No weekends)

USA: 6:00 PM ~ 2:00 AM
CA: 8:00 PM ~ 5:00 AM
UK: 1:00 AM ~ 9:00 AM
AUS: 12:00 NN ~ 8:00 PM
FRANCE, GERMANY & SPAIN: 2:00 AM ~ 10:00 AM

Our customer representative will reply you within 24-48 hrs. If you don't receive any response, please message us again. It might be that we did not receive your email due to server traffic. (this usually happens)

Please use ENGLISH LANGUAGE only.

Confused? Have any questions? Check it below!

We offer a set of questions and answer below that might save your time. If you need more assistance, you may contact us through eBay message. Click CONTACT US

Q: Why my item did not arrive yet?
A: Sometimes the delivery may be delayed due to custom clearance, bad weather or sent to wrong address, so please check your shipping address first before buying. You can also check your post office in case you missed the parcel notice.

Q: How to trace my package?
A: You can trace your package from USPS if it has tracking.

Q: Can I ship to a different address?
A: No. We only ship to your PayPal confirmed address. If you want to ship to a different address, please change your shipping address before paying.

Q: Can I cancel my transaction/bid?
A: Yes, if you contact us with 24 hrs after payment considering that your item is not yet shipped (once your item is shipped we cannot cancel the transaction) On/Or before the Auction end. We will not cancel the bid if you will contact us after the Auction end.

Q: Is there any charges when I receive the item?
A: Some Countries Have No Tax/ VAT Like USA, Australia, Russia Etc. Some Countries Customs Will Charge Tax/VAT Like Canada, Mexico, UK Etc. For More Information About The Tax Rate, Please Check With Your Local Custom Department Before Purchase. These charges are buyer's responsibility.

Q: Will I get a tracking number once my item was shipped?
A: Yes, it will be uploaded in ebay and PayPal system. (Some listing may not have tracking number)

Your Feedback is our Foundation.

Positive feedback is our Goal. We strive hard to get your positive response and 5 Star Rating.

If you meet some problems, please contact us first. We will help you resolve the problem. We are always here to help!

• We will leave Positive Feedback after receive your Positive Feedback. Please do not forget to give us  and FIVE STARS on all of the Detailed Seller Ratings
• We maintain high standards of excellence and strive for 100% customer satisfaction!
• Feedback is very important to us! 
• If for some reason you are not satisfied with your purchase, simply let me know through "MY MESSAGES" or "Ask Seller Q ".We will solve it for you. We are committed to ensure that you are completely satisfied with our transaction.
• So please CONTACT US FIRST to get a better solution before you leave a   or feedback.
• If you were pleased with our transaction, please respond with all 5-stars rating! We strive for 5-star service by stating upfront our policies and will try our best to resolve the problem may have. Therefore please treat the transaction fairly.  Feedback is simply what we pursue.

PLEASE RATE OUR FEEDBACK LIKE THIS...