Grumpy Greyhound Limited, 43b Plains Road, Mapperley, NOTTINGHAM. NG3 5JU.

Company Registration Number: 06433459 Registered in England.

VAT Registration Number:  GB 938 1785 83

Any questions?

If you have any other questions which you wish to ask please feel free to email us at grumpygreyhound@googlemail.com

Mission

We want people to recycle more and buy pre-loved and new items that we sell.  We also want you to keep more money in your pocket by buying from us and helping the planet at the same time.

We sell both new items which may include end-of-line stock, liquidated stock and also used items which may include customer returns. You can find some great savings on our Ebay Store and we recommend if you are looking for something in particular to start a search with a brand name and see what we have before narrowing your search down.

This way you know that that stock which may have been over-produced in too large a quantity or that customer return which is perfectly fine does not end up in landfill or being incinerated for no valid reason.

People love tech and people largely love gadgets.  We sell many varied items and hope you will find something of interest to you.

Foundations and Moral Uprightness.

Grumpy Greyhound Limited was originally founded in July 2007.

It wasn't before long that we expanded sufficiently to warrant becoming a Limited Company on 21st November 2007.  We became VAT registered on 1st November 2008.

We are committed to providing an unsurpassed level of customer service at all times.  Constructive feedback on how we perform as a company or, indeed, as individuals within the company is always welcomed.

We are committed to paying all relevant taxes that are pertinent to our business including VAT and Corporation Tax in the United Kingdom and do not have, or ever intend to have, any offshore accounts for the purposes of evading tax like some big corporates.  Because of this, our prices may not always be the lowest but from a moral standpoint it helps suppot the UK economy.

However, we do try our hardest to remain competitive for any given item condition and level of service offered by others.

We offer Ebay Premium Service on listings where you see the Ebay Premium Service logo.

eBay Premium Service is defined by Ebay as follows:- 

• Excellent customer service as rated by buyers
• Minimum 14-day returns
• A free delivery option
• A fast delivery option

Learn more but please remember to come back using the Back Button in your browser!

Why is this so important?

Shipping

Please refer to the listing for full details of shipping services available for any item.

Please feel free to contact us for a quote if your destination is not listed. However, we may, from time to time, exclude certain countries or continents from our shipping plan for operational reasons.

You are responsible for the shipping service you select and this may especially be important if time is of the essence on your part.  We will not accept liability for failure of any item dispatched by us not being received within your expectations unless you:-

a) Contact us first and confirm that the dispatch is of an urgent nature and,

b) have upgraded to a Guaranteed Delivery Service.

Neither will we accept liability for misdescription of items for those postage costs where the item is not new and sealed as condition is subjective to the individual assessing the item sold and the item purchased.

General

Items cannot be dispatched until payment is received in full.  You should ensure that your details are up-to-date before purchasing from us.

When a cleared payment is received before 9am. this generally means we are able to dispatch the same working day unless the displayed dispatch time contradicts this. 

For full payment options, please click on the left navigation bar menu or on the link below:-

Returns

Generally, returns will be accepted in accordance with our Terms and Conditions Clause 13.1.

Where an item is bespoke or includes sealed software or has been listed as faulty or sold as spares or repair then no returns will be accepted under any circumstances.

General

By following our guidance here, you are guaranteed to receive the most prompt response we are able to give at any given time.

Failure to follow this guidance could result in your message being overlooked if it is sent into our normal email address due to the sheer amount of emails we receive daily.

Please be aware that we operate a respect policy whereby we encourage you remain polite at all times when corresponding with us.  We operate a treat others how you wish to be treated policy.  A courteous email should always receive a courteous response.  On rare occasions, some customers find it can be challenging if there is a problem with their order to remain polite.  It makes everyones' day more pleasant to and it costs nothing.  It is quite sad that we feel it necessary to write this.

Contact regarding listed items prior to purchase

Grumpy Greyhound Limited, 43b Plains Road, Mapperley, NOTTINGHAM. NG3 5JU.

Any questions?

If you have any other questions which you wish to ask please click here to contact us via Ebay Messages.