Shipping Terms
All items are shipped to the buyer's confirmed eBay address. Before you pay, please make sure that your address and contact details in eBay matches the address you would like us to
ship to. All items are usually shipped within 2-3 business days upon receipt of payment. In most cases, international shipping takes around 7-10 business days. All our items are shipped via
International Tracking and we try our best to provide you with the most reliable, affordable way of shipping. But sometimes international delivery is highly dependent on the local customs and
postal service. If you do not receive your item on time, please contact us immediately for further assistance. We take responsibility for any damages or losses incurred in the shipping process.
Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's
customs office to determine what these additional costs will be prior to bidding or buying.
Return Policy
If any item is defective upon receipt, please contact us for our EU manufacturer return address, returns are accepted within 14 days after the buyer receives the item. Returned item has to
be in its original unused condition. Buyer is responsible for return shipping costs. After receiving the returned item, we will issue a replacement depending on available stock, if not available,
a full refund will be issued.
Feedback
At Dudex Fashion, we appreciate your business, if you are satisfied with our service, please leave us positive feedback and rate the details of the transaction (Detailed Seller Ratings) with
a "PERFECT 5 STARS". When you rate the shipping time section please take international transit into consideration.Your recognition will make us confident to develop our business
and serve you better. Our goal is to make sure you are a happy buyer and have a pleasant shopping experience with us. Please email us before leaving any 1 or 2 ratings, negative
feedback or open any dispute. We understand the concerns and frustrations that occasionally occur, and appreciate the opportunity to assist you in resolving any problem associated
with your purchases.
Contact Us
We care about our valued customer, if you have any questions, our Customer Service staff will be very glad to help you. We try our best to reply to your emails as soon as possible, however,
due to high volume of daily incoming emails and time zone difference, we may not be able to reply to your emails immediately. Please allow 24 business hours for us to respond.
Alternatively please contact us directly at : foxies@gmail.com or call us on +447779777577