How can I pay?

•   To make your transaction as easy as possible, we accept payment by any of the following methods:
  
  
  • We accept PayPal ONLY.

• Items will be shipped with 12 to 24 hours of payment confirmation (excluding weekends and National holidays). 
• We only ship to Paypal confirmed address. Buyers have the full responsibility to provide the correct delivery address and mobile phone number before payment.
•   Delivery to your door usually takes no longer than 7-15 working days to arrive in UK and 10-15 working days to arrive in EU from our UK warehouse.  We have a parcel delivery contract with the Royal Mail. 
•   If the item is sent from one of our warehouses outside of the UK, then it will take 6-14 days to arrive.Our customer service team is available to help with all your shipping and delivery questions. 
•   We offer a free premium upgrade to our fast delivery service with tracking for our customers who order items with a value of more than GBP100 (UK based customers) or more than GBP200 if you are a customer from the following EU states. (only for Channel Islands (Jersey & Guernsey), Ireland (Republic of), Belgium, Luxembourg & Netherlands, Denmark, France, Germany & Monaco). 
•   Several factors outside of our control may cause the delivery of your purchase to be delayed.  Such factors can include extreme weather, 3rd party industrial action, border issues, peak delivery periods etc. 

We do everything we can to get your delivery to you as quickly as possible however if your delivery has not arrived after the above time period please consider the following:

• Check with your neighbor or anybody who may keep your items C the Royal Mail can now ask a next door neighbor to hold an item for you if you are not at home. They may also leave it in a dry protected area like an outhouse. They should put a card through your door.
• Secondly, contact your local sorting office to see whether the items have been returned to the depot C they may also have put a card though your letter box.
• If your item is still not found, please feel free to contact us via eBay Message or via email.  We have a customer service team that is waiting to help you.  We can help with tracking and will do our best to ensure that your order arrives safely with you as soon as possible.  Please do not automatically give us negative feedback as it is unlikely to be our fault and once we know about your issue we will work hard to ensure you get your order.

• We offer a 14 days return guarantee and 1 year warranty of our products.Returned items should be in the original package and please mark your eBay ID and return reason on the package.

• We will cover the postage if the item is defective due the manufacture problem and photos must be sent to us for confirmation.

• If the item is returned by purchasing the wrong colour, placing wrong order or any reason that is nothing about quality problems. You should cover the return postage.

About us:

• We do our best to ensure maximum customer satisfaction by sourcing and delivering the best quality products at competitive price. Our team are here to serve and aim at providing best service for you. If you have any question, please do not hesitate to contact us. We will answer you in 12 or 24 hours, exclude weekends and holidays.

Feedback:

• Please leave us 5 perfect stars if you are satisfied with us. If you are dissatisfied, contact us first and we will try our best to resolve problems for you.