◎ Payment
• We accept PayPal only.
• We hope to receive your payment within 4 Days
◎ Shipping
• All purchased items from our listings will be shipped from South Korea through Korea Post.
• We are shipping to worldwide. We will ship within at least 3 Handling days after your payment is completed.
General Delivery Time is shown as follow (Handling time is not calculated)
General Methods | Average Delivery Time (Shipping Time) |
Korea Post
Economy Int’l Shipping
Standard Int’l Shipping
(International Air Parcels) | It will arrive there within 10~45 business days for a delivery. |
U.S.A | 10~20 business days |
Europe | 25~35 business days |
Canada | 10~20 business days |
Asia | 15~30 business days |
Other Countries | 25~45 business days |
Note: Brazil, Spain, Greece, Azerbaijan, Brunei Darussalam, Puerto Rico, Italy, Russian Federation, Ukraine and some country shipping usually takes more than 4~5 weeks due to strict customs. So please allow reasonable time for delivery. Feel free to contact us if you have any question.
|
EMS
Expedited Int’l Rate Shipping
(Express Mail Service EMS)
| It will arrive there within 4 ~7 business days for a delivery. |
U.S.A | 4~7 business days |
Europe | 5~9 business days |
Canada | 4~8 business days |
Asia | 3~6 business days |
Other Countries | 5~9 business days |
Note: There are some countries that cannot be shipped by EMS such as Puerto Rico, South Africa, Colombia, Dominica, Lebanon Moldova, Bolivia, Iceland, Haiti, El Salvador, Uruguay, Italy, Iraq, and Kyrgyzstan and Dominica etc. Before you order, Please contact us. (Only EMS Premium orFEDEX or DHL or UPS Service Available) |
• Additional fees may be changed on EMS delivery services
• Please be considerate before making decisions on items.
• The average time for shipping can be changed depending on county’s custom.
• We offer FEDEX DHL UPS Service as wall. If you want, please contact us. (Extra shipping cost happen)
• Delivery time depends on destination and other factors, some country may take 5 to 10 days more.
• We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays.
• We cannot ship on weekends and do not process your order on Saturday, Sunday or holiday.
(Allow an additional 1 to 2 business days for weekend orders.)
◎ Return & Exchange Policies
• in case you found a defect or damage on the purchase, Please Contact us. we will exchange or refund it.
• item must be returned within 14days of purchase in original, unused condition (including all packaging, tags and all accessories).
• Before you return items, you must first notify us by email or message within 7days of delivery for return.
• If item is broken, buyer should offer proof of broken item by email and photos.
• You will receive a refund for the cost of the merchandise less all shipping costs after 5 processing days after returned items arrived.
• Return and refund are not acceptable for items in compatibility reason.
• Please be reminded that you would be responsible for the postage for returning the item.
• eBay fee will be deducted from the refund amount if customer does not complete a mutual cancel with eBay.
◎ Tax & Customs
• Import duties, Taxes and any other cost are not included in item price or shipping costs and are the buyer’s responsibility.
Check with your country’s customs office to determine import costs prior to bidding and buying.
• If you have any message for custom clearance, please leave a note when you order.
◎ Feedback & Customer Service
• We will leave positive feedback after receiving the payment
• We are willing to respond to your inquiry
• If you have a question or comments, Feel free to contact us.
• It is the fastest way to settle your concern or issues
• We are dedicated to our customers and feel you should receive the personal attention you deserve.
• If you feel uncomfortable with our service, not deserving to receive below 5-star rating in any of four criteria, we would appreciate
• if you contact us immediately and we will fix it.
• We would greatly appreciate that you leave us a Positive Feedback 5 Start!
◎ Contact Us
• Our office hours are 9:00 A.M to 18:00 P.M (GMT +9) of Monday to Friday.
• Our office is closed on weekend and public holidays in South Korea (Republic of Korea).
• But at any time you can send an email or eBay message us for any question. We will reply within two business days.
• Reply might be delayed during holiday and weekend.
• We apologize for the late reply during the holidays.
