Shipping Information

Xtreme Inc understands the importance of bringing our customers fast and dependable shipping. We work hard to safely and securely ship your order with the least amount of wait time possible.

* Free shipping for the Lower 48 States with a physical address. We will be shipping with UPS, FedEx or USPS. Transit times are usually 3-7 Business days

* For US territories, PR, HI, AK, GU, VI, PO Box, and APO/FPO, there may be an addition charge to ship to those areas depending on the weight of item and the carrier you choose.

* For international shipping, we only charge shipping fee and we are only responsible for cost of shipping . All brokerage fees and taxes are not included into the shipping cost. The customer is responsible for these charges and they are dependent on each individual country. Shipment to these countries will be shipped with USPS, UPS or FedEx.

* Taxes are only charge to California in-state buyer only, Tax rate is depending on California Tax Policy

* We do not accept COD & Shipping Upgrade is not available.

* For exchanging shipping address, just choose “Use another Address” during the checkout process. Please verify your address is accurate and deliverable.

* For calculating the shipping fee , just need to go through the ordering process. The shipping charges will be calculated and displayed for you after you type in your shipping information. You will be shown the cost of shipping, as well as given an option for shipping method before you finalize your order.

Please click here for more detailed information about shipping and shipping service.

Payment Information

Based on eBay new policy, we only accept PayPal Payment.

All major credit cards are accepted through secure payment processor PayPal.

If you don't have a PayPal account, you still can check out by using your debit/credit card directly. You have the option to register a PayPal account after the checkout. Learn more about PayPal at:http://www.paypal.com

Payment must be received within 7 days of auction closing. According to eBay guidelines, all unpaid purchases case will be opened automatically.

If you have bought multiple items from me, you can send me one payment for all the items instead of paying for them individually. When you click the Pay Now button, eBay will automatically determine if there are other items you have won or purchased from me and will combine them for your review.

If you need to specify the color or other information for the items you purchased, please Click here to contact us directly with item # and your eBay ID.

Return Policy

30 Days Return&Exchange Policy

* We give you a 30 days money-back guarantee to return any items purchased, no questions asked, hassle-free.

* You can return for refund or exchange same product or different product (difference of price will be charged) within 30 days after you receive the item.

* Any returning or exchanging items must be in the original package and new condition. We reserve rights to refuse refit or damaged items (caused by buyer) for return and exchange.

* No returns will be accepted if you contacted us after 30 days of receiving the item.

* Return fee: Buyers are responsible to pay the return shipping fee. 20% restocking fee on total price will be charged and be deducted from the refund total. International shipping fee and expedite shipping charge are non-refundable.

* Exchange fee: No restocking fee will be charged, however Buyers are responsible to pay the return shipping fee and exchange reshipping fee, depending on the weight of merchandise.

* Email our Customer Service Department first before return the item back. Please specify your item number, your eBay ID, and the reason for the return. Click here to contact us directly.

60 Days Warranty Policy

* Defective Return & Exchange: To help process this faster, please provide detailed description explaining the problem and attach photos of damaged products as well. If we authorize the return, you will be receiving an email with instructions on the return. Click here to contact us directly.

* We give you a 60 days warranty to exchange any defective items. Within 3 days after you receive the item, Pre-paid return label or shipping fee will be provided if it is necessary. After 3 days, buyers are responsible to pay the return shipping fee to send item back to us. We will cover the handling fee and replacement shipping fee. Defective products only can be exchanged for the exact same product within 60 days after the date of sale. No exchange will be accepted if you contacted us after 60 days of receiving the item.

Please Click here for more detailed information about policy and terms.

Feedback

Please remember to leave us 5 stars positive feedback as below if you are satisfied with our product & service. We will do the same feedback for you. We appreciate your attention and business.

If you have any problems/concerns of our merchandise/service, please contact us immediately and give us a second chance to correct it before you decide to leave any neutral or negative feedback.

If you have any problems/concerns of our merchandise/service, please Click here to contact us immediately and give us a second chance to correct it before you decide to leave any neutral or negative feedback.

Contact Information

Questions or comments? We welcome your inquiry! Click here to contact us directly.

Generally we answer emails within 24 hours (excluding weekends & holidays), but we reserve the right to answer the email within 48 hours.

Office: 9:30AM - 5:30PM PST Monday - Friday (excluding weekends& holidays)