Shipping & Insurance
We will take the best care in packing to make sure your item arrives safely and will gladly combine items to save you money on shipping. Several auction wins may require more than one box but we'll combine as many pieces as safely possible. We package each item with the utmost care however; unless otherwise noted as optional (at the very bottom of auction page), insurance is required against loss or damage. This protects the buyer, as seller is not responsible should loss or damage occur during shipping.

We will notify you when your item has shipped. PayPal Payments ship within 48-hours of receipt (Monday - noon Friday).  If you need special handling or expedited shipping, please contact us.

International customers - please read
We welcome buyers from the following Countries:
European Countries including but not limited to (in alphabetical order) Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Norway, Portugal, Spain, Sweden, Switzerland, The Netherlands, and United Kingdom. Plus Australia, Canada, and Japan.
If you are a International bidder, please note the following conditions:
[1] At this time, we only accept PayPal as the International method of payment and we only ship to the primary address of your PayPal account.
[2] Due to size restrictions, reduced customs clearance fees, and the best value for our International customers, we only ship via Parcel Post Airmail by the United States Postal Service. Depending on destination, delivery can typically take from seven to fourteen days from date of payment. However, we have had a few International shipments take up to 60-days to arrive because customs held the delivery for an extended period of time. Therefore, we ask for patience from our International customers due to delivery delays beyond our control.
[3] We refuse to identify items purchased as gifts or samples, or reduce the selling price of an item on customs forms.
[4] We reserve the right to refuse bids from a customer with less than 95% positive feedback rating.
[5] International buyers are responsible for all duties and import fees.
[6] There are size restrictions (length) for shipping to some Countries, specifically Australia and Iceland. If you are bidding on two-piece fly rods and/or rod blanks, please e-mail before bidding and we will advise if the package exceeds the size limit for your address.
[7] International buyer telephone number required by U.S. Postal Service. Be sure to include your telephone number with payment information.

Feedback
We're always happy to leave positive feedback! Please let us know when your item has been received safe and sound so that we know the transaction is complete and may post positive feedback for you. Your feedback is always greatly appreciated too. We reserve the right to reject bids from buyers with excessive negative feedback.

Guarantee & Return Policy
We guarantee all items are as pictured and described or you may return it within 14-days of receiving item for your money back. If it's our fault for sending an item different than described, we'll pay for return shipping and refund in full.

If you choose to return the item for any other reason, please notify us within 14-days of receiving item. In this case, you are responsible for all return shipping & insurance fees. Returns must be insured for at least the purchase price and shipped via the same shipping means and in its original (pictured) condition. This refund does not cover costs incurred by The Fly Fishing Store for shipping, eBay, or credit card [or] PayPal charges.

After 14-days of receiving item, all sales are considered complete.