about us
MoYou Nails specializes in nail products, such as nail art sets, nail varnishes, nail accessories and many more. MoYou has a wide range of professional nail products, alongside the very successful children's range. With 10 different sets and over 1000 designs, one can easily find the MoYou that suits them best.
We are delighted to announce the opening of our official eBay store, in this store you can find our large product range alongside with our special offers at the MoYou outlet section.
payment
MoYou Accepts all major credit cards via paypal.
Shipping
MoYou Nails is located in London, United Kingdom. We deliver Worldwide with standard or express delivery services. However,we strongly recommend express delivery, given the goods will be traceable throughout the handling process.
We deliver using the following major courier services for UK, Europe and Worldwide shipments:
DHL
Fedex
UPS
TNT
City
Link
UK Mail
Following your order, please take note of your tracking number and refer to the courier website to track the location of your goods. In order to view the tracking number of your purchase, select "View Order Details" from your eBay account.
UK Purchases items are typically dispatched within 1 business day, excluding public holidays. Expected delivery is approximately 3-5 business days( in most cases much quicker). Please contact us if you have any questions regarding the delivery of your item(s). All items are packed securely in protective wrapping and sturdy boxes.
Returns
If you are not completely satisfied with your purchased item, please refer to the following guidelines, in order to receive a full refund:
Items must be returned within 14 days of receipt.
Item(s) must be returned in their original condition.
Items listed in our Outlet Category are not eligible for a refund.
Delivery, postage and handling fees are non-refundable as well as 20% restocking fee will be charged on refunded items, except on mistaken items delivered or Faulty items.
The item will be inspected by us upon receiving and refund will be given.
We retain the right to refuse any refund if we feel the return policy is being abused.
Contact
Feel free to give us a call or message us via the ebay system with any query you may have.