We are a company called Hatman and we specalize in headwear of all types and Clothing of all types plus a great range of accessories, We was established in 1972 and are based in Birmingham UK  

54 Stephenson Street
City Centre
Birmingham, West Midlands
B2 4HD
United Kingdom

Email: Outletstore@thehatman.com
Phone: 0121-643-2047


Please Note Our Trading Hours are:
Monday - Saturday 10:00am - 6:00pm

We will respond to emails in 24hrs

We accept returns for unworn goods returned in original packaging, with all tags attached

Returns must be notified and returned within 14 days of receipt

Please send a cover note of why you are returning item (with item) along with your name and address.

Once received item refund will be issued directly into the PayPal account

Please note postage charges are not refundable

We are happy to exchange the product within 14 days of receipt as long as the product is unworn, with all tags attached.

Please contact us to let us know what you would like to exchange for.

A further postage cost is applicable

Your parcel is your responsibility until it reaches us. Therefore, for your peace of mind, we recommend that you use Royal Mail registrated post.

PLEASE NOTE WE WILL DEAL WITH ALL RETURNS WITHIN 5 BUSINESS/WORKING DAYS OF RECEIVING GOODS!

After payment your item(s) will be sent out within 2 working days and sent out via royal mail 2nd class if you are in the UK you will receive your item with 3-5 working days and if you are outside the uk 5-10 working days

Our Prefered method of payment is Paypal
Please pay for your orders within 4 days. We will keep orders open for a total of 8 days but, If you haven't completed payment within 4, We will open an Unpaid Item Dispute (UPI). You will then have a further 4 days to pay, at the end of which, we will cancel the sale and restock the item.

Were sorry but were unable to take payment by cheque, Postal order, Credit card, Bank transfer or take payment over the phone